Unpaid Internship Help Desk Support - Older Equipment at Bloomingfoods Co-op Market – Bloomington, Indiana

About Bloomingfoods Co-op Market

Bloomingfoods has been a community-owned cooperative (co-op) grocery store since 1976. In 1975, a group of people got together and created a business that would have a local focus and bring them all the great food that they could not find anywhere else. We remain dedicated to good food and good health, excellent customer service, local and regional producers, and giving back to the community we are all a part of. Food issues are central to our focus, and we want to keep folks up-to-date on what is happening in our community and the world — we strive to share more of what we know with others.

Bloomingfoods promotes healthy, high quality, sustainable, and environmentally-sound products at a fair price. Our commitment to sustainable agriculture, artisanal producers of local products, and delicious regional foods are a few of the things that set us apart. Our purpose and mission are:

• To promote and encourage interest in the local growing of food crops and to provide for the consumers of Southern Indiana locally grown, nutritious food.
• To educate the community to the economic, social, and other beneficial values inherent in organizing community services, and in offering locally produced consumer goods and food.
• To help provide low-cost food and consumer services to low-income owner-members of the Co-op and the local community as a whole whenever possible.

Unpaid Internship: Help Desk Support - Older Equipment

Are you interested in gaining hands-on experience working with legacy technology and systems? We're looking for a motivated intern to assist with help desk support, specifically focusing on older equipment such as PBX phone systems and Cat5 cabling.

Responsibilities:

• Provide technical support for older systems, including PBX phone systems and Cat5 cabling setups.
• Assist in troubleshooting issues with telecommunications equipment, wiring, and network connections.
• Help with maintenance and minor repairs to legacy equipment.
• Document and track support requests, ensuring timely follow-ups and resolutions.
• Work closely with team members to improve system functionality and ensure smooth operation.

Requirements:

• Interest or experience in working with older technology such as PBX systems and Cat5 cabling.
• Intermediate understanding of telecommunications and networking concepts.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills and the ability to assist both technical and non-technical users.
• Willingness and ability to learn and grow in a hands-on environment.
• Familiarity with PBX phone systems and cabling is a plus.

Perks:

• Flexible schedule, with schedule to be agreed upon in advance.
• Great opportunity to gain hands-on experience with legacy systems.
• Exposure to real-world help desk operations and troubleshooting techniques.
• Work in a supportive environment with experienced professionals.

This internship offers a unique opportunity to work with older systems and develop practical skills in help desk support and technical troubleshooting. If you're eager to learn and dive into a hands-on, tech-focused role, we encourage you to apply!

To apply, please send your resume and any relevant experience or interests related to telecommunications, help desk support, or to legacy technology to hr@bloomingfoods.coop