Mortgage Loan Officer at Central Bank – Sioux Falls, South Dakota

POSITION SUMMARY

The Mortgage Loan Officer is a sales-focused role responsible for originating residential mortgage loans, developing referral networks, and generating new business across assigned markets. This position builds strong relationships with borrowers, real estate partners, builders, and community contacts while guiding customers through the home financing process. The Mortgage Loan Officer evaluates borrower eligibility, ensures compliant loan documentation, and manages a loan pipeline that consistently closes on time.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

Sales, Business Development & Community Presence

• Generate new mortgage business through proactive outreach, networking, and participation in community activities.
• Build and maintain strong referral relationships with real estate agents, builders, attorneys, financial advisors, and past customers.
• Conduct market research to identify opportunities for loan growth and expand Central Bank’s presence in assigned markets.
• Promote mortgage products and cross-sell additional Central Bank services when appropriate.
• Represent Central Bank at open houses, closings, community events, and industry functions.

Customer Engagement & Relationship Management

• Meet with applicants to understand needs, present loan options, and provide a consultative, customer-focused experience.
• Guide customers through the mortgage process with clear expectations, regular communication, and professional service.
• Advise borrowers on financial status, repayment options, and loan structures that best fit their goals.

Loan Qualification & Program Expertise

• Analyze financial status, credit reports, collateral, and property evaluations to determine eligibility for mortgage and consumer loan products.
• Maintain expert-level knowledge of mortgage programs, underwriting requirements, interest rates, and market conditions.
• Explain loan terms, conditions, disclosures, and timelines in a clear, compliant manner.

Pipeline, Processing & Compliance Coordination

• Manage an active pipeline to ensure accurate documentation, timely follow-up, and on-time closings.
• Submit complete files to processors and underwriters, working collaboratively to resolve conditions.
• Review loan agreements, credit files, and disclosures for accuracy and policy compliance.
• Approve loans within delegated authority and escalate others appropriately.

ADDITIONAL RESPONSIBLITIES

• Perform other related duties and responsibilities as assigned by management.

EDUCATION & EXPERIENCE

• Bachelor’s degree required or equivalent work experience
• Minimum of two (2) years of experience in similar job duties

Central Bank is an Equal Opportunity Employer.

All qualified applicants will receive consideration without regard to race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law.

We make all reasonable accommodations to meet the obligations under the Americans with Disabilities Act (ADA) and applicable state disability laws.