Admissions Assistant/Driver at Isaiah House – Louisville, Kentucky

Isaiah House is looking for a dedicated and driven person to take on the role of Admissions Assistant/Driver.

Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY.

Employees receive benefits that include:

• Medical, dental, and vision insurance
• Basic life insurance
• 401(k) Option
• Paid holidays
• PTO after 90 Days

Apply now to join our team and make a difference in the lives of others.

JOB SPECIFIC FUNCTIONS:

• Maintain a working knowledge of and adhere to all IH policies and procedures including HIPAA compliance
• Stay current on bed space and open availability each morning and throughout the day
• Answer incoming calls from potential clients and client family members to answer questions and provide reassurance
• Monitor and update the admissions feed to field questions related to Client Care Navigator referrals
• Complete detailed applications with clients over the phone
• Generate first contact email with all required information regarding a potential client
• Ensure client has active insurance or proper payment arrangement prior to scheduling
• Schedule clients for intake dates, times, and communicate that with the Admissions Coordinator
• Complete intake and admissions process within Celerity
• Communicate with attorneys, judges, and local corrections facilities to gain needed authorizations for clients to be released to Isaiah House for treatment
• Coordinate transportation for incoming clients in collaboration with the logistics department.
• Be available and attend weekly meetings with Admissions team and Coordinators

QUALIFICATIONS:

• Minimum of high school diploma, or GED.
• Prefer experience in working with various funding streams and ability to collaborate with our billing department
• Experience in crisis intervention and conflict resolution skills.
• Ability to work in a fast paced, dynamic environment.
• Valid Kentucky driver’s license with a clean driving record for the past three years.