Front Desk Receptionist at Cosmetic Physician Partners – Chula Vista, California

CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.

Located in the heart of Chula Vista, Silva MD is a well-established and highly respected aesthetic and dermatology clinic known for delivering exceptional patient care and natural, results-driven treatments. Led by an experienced and reputable physician, the clinic has built a strong presence in the community and continues to grow its loyal patient base.

Silva MD offers a comprehensive range of services, including injectables, laser treatments, and advanced skin therapies, with a focus on personalized treatment plans and high-quality outcomes. The clinic prides itself on creating a warm, welcoming environment while maintaining the highest standards of clinical excellence.

This is a great opportunity to join a collaborative, patient-focused team in a growing practice where providers are supported in building their skills, expanding their book of business, and delivering best-in-class aesthetic results.

About the Role:

The primary responsibilities of this role include scheduling client appointments, warmly greeting clients upon arrival, and maintaining a thorough knowledge of the services offered.

The ideal candidate will demonstrate exceptional patient care, possess excellent communication skills, and be well-spoken and articulate. They should be flexible with scheduling, have strong analytical and decision-making abilities, and exude a friendly, outgoing demeanor. Additionally, they must be able to multitask effectively, work well in a team, and be comfortable with basic computer and software applications.

Work Schedule:

This is a full time position requiring 40 hours per week. The role is onsite with the following working hours:

Monday-Thursday: 8AM-5PM*
Friday: 8AM-3PM

*request that candidates interested in this role will be asked to go to our Pacific Beach location every 2nd Tuesday from 9AM-3PM.

Responsibilities:

· Greet and check-in patients, ensuring a warm and professional welcome.

· Collect patient information and enter it into the system.

· Escort patients to exam rooms, ensuring they are comfortable.

· Maintain cleanliness and organization of exam rooms between appointments.

· Process patient check-outs and collect required fees.

· Answer phone calls, retrieve voicemail messages, schedule appointments, and direct calls to the appropriate staff.

· Prepare patient charts and handle all administrative tasks efficiently.

· Ensure the waiting area remains comfortable and tidy.

Qualifications:

· Minimum of 2 years of experience in a customer facing setting.

· Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.

· Experience managing phone systems and scheduling in a medical office environment.

· Excellent communication, organizational, and multitasking abilities.

· Proficiency in computer systems and typing skills.

Benefits:

· Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.

· 401(k) Matching – Plan for the future with our generous 401(k) matching program.

· Aesthetic Industry Perks – Enjoy free and discounted services and products.