Senior Systems Engineer & IT Manager at Patrick Ta Beauty – West Hollywood, California

ABOUT THE ROLE

The Senior Systems & IT Manager is a hands-on technology leader responsible for owning, operating, and continuously improving the company’s end-to-end technology ecosystem. This role sits at the intersection of business and technology - translating business needs into scalable, secure, and efficient technical solutions while acting as the primary liaison between internal stakeholders, external developers, and technology vendors.

This individual is a seasoned IT generalist with strong technical depth, sound business judgment, and a proactive mindset. They are accountable for delivering a reliable, low-friction technology experience for all employees while ensuring the company’s systems and architecture are built to scale.

This role has no direct reports and operates through strong cross-functional partnership and vendor management.

ABOUT PATRICK TA BEAUTY

Patrick Ta Beauty was founded in 2019 by celebrity makeup artist Patrick Ta alongside his business partners Rima Minasyan and Avo Minasyan. The brand is rooted in Patrick’s decades of artistry and his signature red-carpet glow. The brand launched with a mission to make red carpet artistry accessible to all – creating luxurious, easy-to-use formulas designed for both professionals and everyday beauty lovers. The brand is built on intentional innovation, focusing on products that elevate and simplify makeup application.

Patrick Ta Beauty is best known for its award-winning duo blushes and its glow-enhancing formulas, which emphasize the power of layering and multi-dimensional color. Since launch, the brand has achieved top-tier rankings at Sephora, with a cult following among makeup artists, celebrities, and everyday beauty enthusiasts alike. Patrick Ta Beauty is shaping the future of modern luxury beauty, pushing boundaries with pro-inspired innovation that meets consumer-friendly functionality.

RESPONSIBILITIES

Technology Strategy & Systems Ownership

• Own the company’s overall IT and systems architecture, ensuring alignment with business objectives, operational needs, and long-term growth
• Develop and maintain a forward-looking systems and technology roadmap that balances scalability, security, usability, and cost efficiency
• Continually evaluate and improve the company’s tech stack, identifying opportunities for automation, integration, simplification, and process improvement
• Stay current on emerging technologies, platforms, and best practices, proactively recommending innovations that create tangible business value

Business & Technical Liaison

• Act as the primary bridge between business teams and technical resources (internal stakeholders, external developers, consultants, and vendors)
• Translate business requirements into clear technical specifications, and communicate technical constraints and tradeoffs back to business partners in plain language
• Partner closely with Finance, Operations and Supply Chain, Marketing, DTC, and other functional leaders to understand workflows, pain points, and priorities
• Ensure technology decisions are grounded in business outcomes, ROI, and operational impact

Systems, Integrations & Data

• Oversee and optimize core business systems (e.g., ERP, EDI, CRM, eCommerce, HRIS, BI) and ensure they are reliable, well-integrated, and scalable
• Own system integrations, APIs, middleware, and data flows to ensure data accuracy, availability, and consistency across platforms
• Lead system implementations, upgrades, and enhancements from discovery through delivery, partnering with vendors and stakeholders to ensure successful outcomes
• Establish standards and documentation for systems architecture, integrations, and data governance

IT Operations, End‑User Support & Enablement

• Own day-to-day IT operations and serve as the primary point of accountability for all employee-facing technology needs
• Support all team members across IT-related issues, including hardware, software, systems access, and troubleshooting, ensuring a high-quality employee experience
• Manage onboarding and offboarding of team members, including device provisioning, system access, permissions, security controls, and documentation
• Own hardware and equipment procurement, including device standards, purchasing, inventory tracking, lifecycle management, and refresh planning
• Oversee and manage the company’s third-party IT help desk / managed service provider, setting expectations, SLAs, escalation paths, and performance standards
• Continuously improve IT support processes, documentation, and self-service resources to increase efficiency and reduce friction as the company scales
• Ensure IT operations scale with growth while maintaining security, reliability, and cost discipline

Security, Risk & Compliance

• Ensure appropriate security, access controls, backup, disaster recovery, and compliance practices are in place and evolving with the company’s risk profile
• Partner with internal stakeholders and vendors to assess risks and implement practical, business-aligned security controls
• Maintain IT policies, standards, and documentation to support operational excellence and audit readiness as needed

Vendor & Project Management

• Manage relationships with external developers, consultants, SaaS vendors, and managed service providers
• Drive accountability across vendors by setting clear scopes, timelines, budgets, and success criteria
• Evaluate and select new vendors and tools, leading structured assessments and implementation planning
• Oversee IT-related projects end-to-end, ensuring delivery on time, within scope, and aligned with business priorities

PROFESSIONAL QUALIFICATIONS

REQUIRED

• 8+ years of progressive experience in IT, systems, or technology roles with broad, hands-on exposure across infrastructure, applications, integrations, and end-user support
• Proven experience acting as a business-facing IT leader and trusted advisor to non-technical stakeholders
• Strong working knowledge of modern, SaaS-based technology stacks, cloud platforms, APIs, and integrations
• Demonstrated ability to manage vendors and external development teams effectively without direct reports
• Excellent communication, problem-solving, and prioritization skills, with a pragmatic and service-oriented mindset

PREFERRED

• Experience in high-growth, consumer, retail, or omnichannel organizations
• Familiarity with ERP, eCommerce platforms, BI tools, and financial systems
• Experience modernizing or scaling IT operations in a growing company environment

​​​​​​​NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization

WHAT WE OFFER

• Bonus Opportunity
• Health Benefits
• 401 (k) With a Company Match
• Product Discount Program
• Flexibility & Wellness Stipend
• Paid Leave Programs
• Paid Holidays & Summer Fridays

Salary Range Opportunity:

• The hiring range for this role is $100,000-120,000 USD

Our salary ranges are informed by verified market data and reflect our commitment to competitive pay within our size and industry. Individual compensation is determined by a combination of factors, including role requirements, experience, skills, and alignment with internal equity. Final base pay may also vary based on geographic location and job-related expertise. In addition to base salary, the total compensation package may include a bonus and a comprehensive suite of medical, financial, and other benefits, depending on the level and position offered.