Security Officer (Full-time) at VH Maliha Vin Inc – Chicago, Illinois

POSITION: Security Officer

DEPARTMENT: Loss Prevention (Safety and Security)

REPORTING TO: Security Supervisor and Safety and Security Manager

LOCATION: The Westin Michigan Avenue

Vinayaka Hospitality was founded in 2008 on a foundation of innovation, intelligence, and compassion. Our team takes pride in combining a passion for hospitality with practical hotel management. By collaborating with renowned brands like Hilton, Marriott, and Hyatt, we efficiently manage 12 properties across diverse locations. Committed to ongoing growth, we actively seek opportunities and are dedicated to helping both our team and hotels thrive. We remain responsive and proactive in our strategies for sales, marketing, and revenue, ensuring swift adaptability to market changes. Beyond Management, we cultivate strong partnerships with major industry players, showcasing our dedication to success in the ever-evolving world of hospitality

Join the team at The Westin Michigan Avenue Chicago — a landmark downtown hotel where elevated comfort meets iconic luxury. At The Westin, you’ll be part of a culture that champions well-being, innovation and extraordinary experiences for both guests and associates. Nestled on Chicago’s Magnificent Mile, you’ll work in a dynamic setting offering inspiring views, modern amenities and a commitment to “doing well, and doing good.” If you’re passionate about hospitality and ready to elevate your career in a role where your purpose matters, let’s create unforgettable moments together.

• Patrol all hotel areas, including guest floors, public spaces, back-of-house areas, and parking facilities.
• Monitor CCTV systems, perimeter and duress alarms, fire-life-safety systems, and access control equipment.
• Respond promptly to security incidents, disturbances, suspicious activity, or safety concerns.
• Ensure all entrances, exits, and restricted areas remain properly secured.
• Conduct daily physical hazard and safety inspections.
• Visually inspect tools, equipment, and machinery to identify defects.

• Assist guests and employees with security-related questions, needs, or concerns.
• Provide safety escorts for guests or staff when requested.
• Assist guests with room access when appropriate.
• Respond to lost-and-found inquiries and maintain accurate documentation.
• Defuse guest or employee disturbances professionally and discreetly.
• Welcome and acknowledge guests according to company standards; assist individuals with disabilities.

• Document all security incidents, accidents, and irregularities in accurate and detailed reports.
• Complete shift summaries and daily activity reports for Security/Loss Prevention.
• Assist with investigations involving theft, accidents, workplace violations, or property damage.
• Gather evidence and conduct interviews with involved parties.
• Notify appropriate individuals or departments regarding accidents, attacks, or incidents.
• Coordinate with local law enforcement and outside agencies when necessary.
• Maintain confidentiality of all reports and sensitive information.

• Respond to fire alarms, medical emergencies, evacuations, and other emergency situations per hotel protocols.
• Provide first aid/CPR and contact EMS as required.
• Assist guests and employees during emergency situations and evacuations.
• Inspect fire extinguishers, AEDs, emergency exits, and other life-safety equipment.
• Participate in emergency preparedness and response drills.
• Move quickly (walk, jog, or run) to respond to urgent situations.

• Enforce hotel rules, safety regulations, and access policies consistently and professionally.
• Support investigations related to policy violations when appropriate.
• Monitor key-control processes and ensure proper key issuance procedures are followed.
• Escort unwelcome or unauthorized individuals from the property while maintaining operational order.
• Handle interruptions and complaints in a professional manner.
• Protect company assets and uphold confidentiality of proprietary information.

• Conduct safety inspections in guest rooms, public areas, and operational spaces.
• Identify, report, and resolve safety hazards promptly.
• Support loss-prevention audits and adhere to brand standards and legal requirements.
• Ensure compliance with company policies, safety procedures, and quality-assurance standards.
• Follow all safety training requirements and maintain required certifications.
• Comply with state-specific security licensing/registration requirements, if applicable

Qualifications

• Prior experience in hotel security, loss prevention, law enforcement, or a related field (preferred but not required).
• Strong communication and observation skills.
• Ability to remain calm and professional in stressful situations.
• Basic knowledge of security systems and emergency response procedures.
• Ability to work nights, weekends, and holidays as needed.
• CPR, First Aid, or security certification (preferred but not required).

Physical Requirements

• Ability to stand and patrol for extended periods.
• Ability to lift up to 50 lbs and respond quickly in emergencies.
• Ability to navigate stairs and large property areas.

AVAILABILITY

This company operates seven days a week, 24 hours a day. Therefore the candidate must have open availability to include Saturdays, Sundays, and holidays or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work