Post Closing Specialist at Tier One Funding – Walnut Creek, California

About Tier One Funding

Tier One Funding’s mission is to help small business owners solve America’s housing problem. We provide the capital and partnership that enable fix-and-flip entrepreneurs to transform properties faster and with greater confidence. Our edge is simple: a customer-first focus, speed and disciplined execution. We believe teamwork fuels innovation, simplicity drives clarity and discipline builds trust. Backed by world-class financial institutions and led by a team with decades of experience in lending and high-growth ventures, Tier One combines institutional strength with entrepreneurial agility. When you join Tier One, you join a humble, clever, and collaborative team dedicated to building something remarkable — a company that helps our customers succeed while they transform houses into homes.

About the role

We are seeking a detail-oriented Post-Closing Specialist to support our secondary market operations. This role is responsible for conducting complete audits of all loan files and clearing all stipulations as provided by our investors.

This is an opportunity to join a team that values drive, proactiveness, and candor with significant opportunity for accelerated personal and professional growth. As a Post Closing Specialist, you will work cross functionally with the loan origination and capital markets teams as well as outside title and escrow vendors. The position requires an individual that is detail-oriented, self-motivated, and reliable. The right candidate must possess the ability to prioritize tasks and manage multiple files at once.

Due to the manual processing and the expedited re-shipping of loan and trailing documents - this position requires in office participation. You must be able to work in office independently every day in Walnut Creek, CA (San Francisco East Bay Area) with some remote flexibility.

What you'll do

• New loan set-up process including uploading loan files to Loan Investor and Loan Servicer portals
• Monitor weekly condition reports from Loan Investors
• Working with internal staff and external parties to obtain the needed documentation to cure/resolve all items that affect the salability of the loan in a timely manner
• Maintain and manage a pipeline report to ensure all loan documents shipped are either conditioned or purchased in a timely manner
• Scanning, dividing, and organizing complex loan packages into individual documents and shipping to Loan Investors
• Assist borrowers/vendors with servicing needs such as loan payoffs, loan payments, loan extensions, & hazard insurance.

Required Qualifications

• Notary Public
• High school diploma or degree from an accredited college or university
• One year of work experience as a title processor/settlement processor (recommended)
• Meticulous file / pipeline management
• Extreme attention to detail and ability to work on multiple projects simultaneously
• Effective time management and task prioritization
• Comfortable in unstructured environments
• Excellent written and verbal communication skills
• Politely persistent, strong people skills; Ability to convey needs and build rapport
• Empathic, active listening
• Technologically literate (Google Suite - gdocs/gsheets/gmail, Microsoft Excel)
• Ability to adapt to change quickly
• Critical thinking and problem solving skills

Compensation & Benefits

We’re building a disciplined, high-performing lending platform with institutional backing and entrepreneurial energy. If you want to grow with a company that values operational excellence and customer experience, we’d love to meet you. We offer:

• Competitive cash salary (commensurate with experience)
• Performance-based incentive opportunity
• Competitive and comprehensive health benefits

At Tier One Funding, we strive to build a workforce composed of individuals with diverse backgrounds, abilities, minds, and identities that will help us to grow, not only as a company, but also as individuals. We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we still encourage you to apply.

Tier One Funding is an Equal Opportunity Employer.