Project Specialist, Review Services in REMOTE at MICHIGAN PEER REVIEW ORGANIZATION

About iMPROve Health

Come join the iMPROve Health team!

iMPROve Health is Michigan’s Medicare-designated Quality Improvement Organization, and we’re proud to be recognized as both a Cool Place to Work by Crain’s Detroit Business (four years running) and one of Modern Healthcare’s Best Places to Work in Healthcare.

As a nonprofit with more than 40 years of experience, we’re dedicated to improving healthcare across the continuum of care using evidence-based, data-driven strategies. We provide medical consulting and review services, along with data analysis, to federal agencies, state Medicaid programs, public health organizations, healthcare facilities, private health plans, and other third-party payers. Our team also specializes in impartial utilization review, dispute resolution, and peer review. Our mission is simple: help healthcare get better.

This position is 100% remote, offering the flexibility to work from anywhere in the United States while collaborating with a supportive, nationwide team. We prioritize work/life balance and invest in our employees’ growth through professional development and continuing education opportunities.

At iMPROve Health, we are committed to improving the quality, safety, and efficiency of healthcare. While we do not provide direct patient care, our healthcare professionals—including physicians, nurses, and experienced consultants—partner with providers to promote the use of evidence-based best practices. We offer our clients a trusted, impartial resource that understands the complexities of the healthcare landscape and is dedicated to thoughtful, high-quality solutions.

Join us in making a meaningful impact on healthcare—one improvement at a time.

SUMMARY:

The Project Specialist is responsible for the daily administrative and project support for medical review services, as well as other activities as assigned. This position involves performing data analysis, ongoing work, and contract-specific case management.

Computer usage is frequent and requires knowledge and experience in the application and operation of software programs such as Microsoft Office, all Windows software products, and web-based portals. Work may involve developing moderately complex spreadsheets, multitasking on group projects, and portal development.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develops materials such as forms, correspondence, manuals, articles, lists, invoices, charts, matrices, reports, records, schedules, templates, and other documents of similar complexity.
• Coordinates, documents, and tracks pertinent data to meet the information and reporting needs of the team via various applications, including specific review services portals.
• Assumes all administrative responsibilities, providing support to the team, including providers, staff, and clients.
• Facilitates and collaborates on projects throughout the department and the organization.
• Organizes and supports team planning, arranging, and coordinating specific meetings, workshops, programs, presentations, conferences, or other group events.
• Adheres to all relevant compliance regulations (HIPAA, FISMA, URAC, CMS).
• Other duties as assigned

EDUCATION AND EXPERIENCE:

• Associate's degree in a healthcare specialty preferred.
• Two (2) years of project support experience preferred.
• Strong communication skills, both verbal and written, required.
• Strong multi-tasking skills with attention to detail and deadlines required.

This is a remote position.

EEO/VET/Disability Employer