Community Apartment Manager - Lincoln, NE at CENTURY SALES AND MANAGEMENT LLC – Lincoln, Nebraska

About the Role:

This position plays a pivotal role in overseeing the daily operations and overall management of one of our established residential apartment communities in Lincoln, NE. This position is responsible for ensuring the property is well-maintained, financially successful, and provides an exceptional living experience for residents. The manager will lead leasing efforts, coordinate maintenance and repairs, and foster positive relationships with tenants to promote retention and satisfaction. Additionally, the role involves managing budgets, enforcing community policies, and collaborating with vendors and staff to maintain high standards. Ultimately, this position serves as the primary point of contact for residents and is instrumental in creating a safe, welcoming, and well-functioning community environment.

Minimum Qualifications:

• Minimum of 2 years experience in property management or a related customer service role within the real estate industry.
• Strong knowledge of leasing processes, fair housing laws, and property maintenance standards.
• Proficiency with property management software and basic financial management skills.
• Excellent communication, organizational, and problem-solving abilities.

Preferred Qualifications:

• Certified Apartment Manager (CAM) designation or equivalent professional certification.
• Experience managing multi-family residential properties or large apartment communities.
• Familiarity with local Lincoln, NE real estate market and community resources.
• Advanced skills in marketing, social media, and resident engagement strategies.
• Demonstrated leadership experience with the ability to motivate and manage people effectively.

Responsibilities:

• Manage all aspects of apartment community operations including leasing, rent collection, and resident relations.
• Conduct property inspections regularly to ensure maintenance and safety standards are met and coordinate repairs as needed.
• Develop and implement marketing strategies to attract and retain residents, including hosting community events and tours.
• Prepare and manage budgets, track expenses, and ensure financial goals are met or exceeded for our client.
• Enforce community policies and lease agreements fairly and consistently to maintain a respectful living environment.
• Supervise and train on-site staff and coordinate with external vendors and contractors.
• Respond promptly and professionally to resident inquiries, concerns, and emergencies to maintain high resident satisfaction.

Skills:

A Community Apartment Manager utilizes strong interpersonal and communication skills daily to build rapport with residents and staff, ensuring a positive community atmosphere. Organizational and multitasking skills are essential for managing leasing activities, maintenance schedules, and financial reporting simultaneously. Problem-solving skills are frequently applied to address resident concerns, maintenance issues, and operational challenges efficiently. Proficiency with property management software enables accurate tracking of leases, payments, and maintenance requests, streamlining workflow. Additionally, leadership and team management skills are critical for supervising staff and coordinating with vendors to maintain high service standards.

Benefits:

• A partially company-funded health care plan (after 60 days)
• Company-funded long-term disability and life insurance plans (after 60 days)
• PTO, 401k w/ company match, Holiday Pay, and technology all provided from day ONE!
• Final pay is determined by market rate at time of offer and years of relevant experience in the industry.

About Company:

Century began as a family-owned business in 1980 and continues to be an established fixture in the Lincoln and Omaha markets, with oversight of around 4,000 units. Over 200 investment groups trust Century with their portfolios that feature large and small multi-family apartment communities, single-family homes, townhomes, condos, and duplexes, as well as commercial and storage facilities.

In this highly competitive environment, we pride ourselves on utilizing innovative technology in marketing and analytics that enables our team to achieve superior results on your investment and draw a clear separation from the competition. We understand the purpose of an investment and do everything in our capacity to ensure your investment's performance is maximized.