Authorization & Verification Coordinator - Addiction Treatment Services Float at Crouse Hospital – Syracuse, New York

Since 1887, Crouse Health has been a leading healthcare provider located in Central New York. We’ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued.

The Addiction Treatment Services team is hiring a Full Time Authorization and Verification Coordinator Float to work Monday-Friday, 7:30am-4:00pm or 8:00am-4:30pm.

Pay Range: $19.75-33.32/hour based on verified experience

Authorization and Verification Coordinator Position Responsibilities:

• Proficiently responds to incoming department communications and messages via email, fax or phone.
• Effectively obtains and verifies patient demographic and insurance information and authorization for services in a timely manner and documents in patient accounts computer system.
• Routinely verifies insurance eligibility (when necessary) to ensure all pre-certification and authorization requirements are completed with the highest level of accuracy.
• Properly verifies insurance and works to ensure all pre-certification, authorization and any other necessary requirements are completed in an organized and efficient fashion.
• Professionally informs patients of potential cost for services and collects payment prior to services being completed.
• Diligently collects and corrects all outstanding information required for billing purposes.
• Routinely reviews bill hold to ensure completeness and accuracy prior to distribution within the established timeframe.
• Proactively collects and corrects all outstanding information for billing procedures. Routinely reviews bill hold to assure that billing remains timely and accurate.
• Completes Medicaid applications for patients that have no insurance
• Completes Charity Care Applications on all patients at registration that do not have Medicaid products.
• Works on worklists in all systems for Commonwealth Place.
• Performs general secretarial, administrative, clerical, statistical and data entry functions specific to the assigned work area (fax/copy/scan/file).
• Maintaining current patient roster and current patient folders, creating patient chart along with patient ID.
• Creating Medlab accounts & printing Medlab results.
• Ordering cabs for patient transportation upon discharge.
• Entering NYS admission and discharge information (PAS 44 & 45).
• Assisting patients with the completion of PA applications and coordinating with the Department of Social Services.
• Coordinating requests for services, scheduling, and assisting with patient billing activities.
• Establishes and maintains good communication with other hospital departments, physicians, employees, patients, visitors and the general public.
• Will float between ATS and CWP to cover for Vacations and call in’s.
• Other duties as assigned.

Authorization and Verification Coordinator Requirements:

• High school diploma or equivalent.
• Minimum of 3 years work experience in insurance verification/authorization, patient account maintenance or government insurance programs.
• Certified Application Counselor certification required within 6 months of employment based upon testing availability.
• Must have the ability to pass the Authorization & Verification competency exam with a score of 80% or higher. Testing will be administered by Human Resources.

Benefits Overview:

• Medical, Dental, Vision, FSA, and 401K.
• Company paid life insurance.
• Tuition Assistance and Workforce Development Opportunities.
• Crouse Health Employee Assistance Program.
• Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.
• YMCA Subsidy program.