RNCA at Valor Healthcare, Inc. – San Antonio, Texas

RN Ambulatory Care Facility Administrator

Location: San Antonio, TX

Position Summary

The RN Ambulatory Care Facility Administrator is responsible for the full operational oversight of an ambulatory care facility. This role is highly hands-on and operational, focused on daily facility operations, staff leadership, financial performance, and delivering an exceptional patient experience. The Administrator partners closely with clinical leadership to ensure quality care, regulatory compliance, and operational efficiency.

Core Responsibilities

Operations & Leadership

• Oversee daily operations of the ambulatory care facility to ensure high-quality care, patient safety, and operational excellence
• Collaborate with clinical leadership to support effective care delivery and performance outcomes
• Ensure compliance with applicable healthcare regulations, accreditation standards, and internal policies
• Maintain a professional, welcoming environment, including oversight of facility appearance, cleanliness, and safety
• Lead by example by maintaining firsthand knowledge of daily operations and regularly engaging in floor activities

Patient Experience & Customer Service

• Ensure a consistently positive experience for patients, families, and visitors
• Promote a service-oriented culture that emphasizes respect, responsiveness, and professionalism
• Support continuous improvement of workflows and processes to enhance the patient experience

Financial & Business Management

• Maintain responsibility for facility financial performance, including:
  • Supporting revenue growth initiatives
  • Monitoring and controlling non-personnel expenses
• Analyze staffing levels and productivity to ensure efficiency
• Oversee purchasing, inventory management, and vendor relationships
• Approve invoices and ensure timely vendor payments
• Ensure accurate timekeeping and payroll processes

Growth & Community Engagement

• Support growth initiatives through patient engagement, outreach, and retention strategies
• Collaborate with leadership to expand service utilization and market presence
• Monitor patient retention and satisfaction trends and implement improvement plans as needed

Staffing, Talent & Performance Management

• Ensure appropriate staffing levels aligned with patient volume and operational needs
• Recruit, hire, coach, and retain high-performing team members aligned with organizational values
• Oversee onboarding and training processes for new team members
• Provide regular coaching, feedback, and performance management
• Delegate responsibilities effectively and ensure accountability
• Manage schedules to support operational coverage

Reporting, Analytics & Continuous Improvement

• Review operational, financial, staffing, and quality metrics
• Provide regular performance updates to leadership
• Identify opportunities for improvement and lead corrective action initiatives
• Support and implement strategic initiatives that enhance facility performance

Strategic Leadership

• Champion innovation and process improvement initiatives
• Support organizational goals through effective execution of operational and clinical strategies

Compensation

Salary: $75,000 annually + DOE

Requirements

• RN candidates:
  • Must hold an unencumbered Registered Nurse license in Texas
• Strong written and verbal communication skills
• Ability to lead teams and collaborate across departments
• Positive, energetic, and service-oriented leadership style
• Strong organizational and time-management skills
• Proficiency in Microsoft Word and Excel
• Ability to manage multiple priorities in a fast-paced environment
• Demonstrated problem-solving and process-improvement skills
• Ability to resolve employee, patient, and operational issues effectively
• Current Basic Life Support (BLS) certification from the American Heart Association
• Position is considered safety sensitive