TownePlace Suites Clinton - Front Desk Agent at Aimbridge Hospitality – Clinton, Maryland
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About This Position
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
- Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Our Awards winning hotel is a perfect place to call home for a weekend getaway or extended business trip to the Washington DC area. Fedex Field and Six Flags America. TownePlace Suites residential-style accommodations are stocked with all the essentials for real living. All our suites come with fully equipped kitchen, living area, a home office and plenty of space to spread out. Begin your day with a complimentary hot breakfast, free wireless internet access, enjoy our heated indoor swimming pool and hot tub, and get fit in our fitness center. Take your dinner outdoor and prepare on the grill in our large outside patio. Whether youre here for a few days or a few months, the TownePlace Suites enables you to add life to longer stays and we are pet friendly!
Application deadline for Colorado positions: