Patient Coordinator at H2 Health – Middleburg, Florida

Patient Coordinator | H2 Health | Full-Time Position

As a part of the H2 Health team, the Patient Coordinator plays a crucial role in ensuring that patients receive top-quality care from their first point of contact to their ongoing therapy sessions. The ideal candidate will be friendly, organized, and dedicated to providing an exceptional patient experience.

Key Responsibilities:

• Greet patients warmly upon their arrival and assist them with check-in procedures.
• Manage patient appointments, including scheduling, cancellations, and confirmations.
• Maintain accurate and confidential patient records in compliance with HIPAA regulations.
• Collaborate with clinical staff to ensure optimal patient flow and care delivery.
• Handle administrative tasks such as answering phones, responding to emails, and managing front desk operations.
• Calling PCP for Plan of Cares
• Incoming Faxes

Requirements

Qualifications:

• High school diploma or equivalent required; additional education in healthcare administration is a plus.
• At least 1 year of experience in a healthcare or medical office setting preferred.
• Outstanding communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Ability to maintain patient confidentiality and adhere to office policies.

Join H2 Health and contribute to delivering high-quality care while making a positive impact on patients' lives!

Benefits

We’re more than a workplace, we’re a team that supports your goals:

• Competitive compensation with performance-based bonuses that reward your outcomes

• Flexible scheduling to support work-life balance

• Career advancement and professional growth

• Full benefits: medical, dental, vision, and 401(k) with match

• Generous PTO, paid holidays, and company-paid life insurance

• Supportive, clinician-led team culture

• Additional perks: parental leave, employee rewards, discounts, and recognition programs

Ready to advance your physical therapy career in a supportive setting? Apply today and join a community that values you.

H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.