Portfolio Manager at Bluestone Real Estate Services – Salem, Oregon

Bluestone Real Estate Services invites applications for a full-time Property Management position. Bluestone Real Estate is a leading property management company dedicated to providing exceptional service and enhancing the living experiences of our residents. As a Portfolio Manager, you will oversee the operations of a portfolio of house, plex and/or multifamily properties. You will ensure the efficient management and compliance of all aspects of the properties, including leasing, maintenance, financial management and tenant relations. You will provide a high level of service to the clients that you manage properties for.

This position is located in Salem, Oregon (it is NOT a remote position). The schedule for this position is M-F but can involve other days and hours.

General Duties

• Ensure properties are operating at peak physical, aesthetic, and financial performance.
• Hire, motivate, discipline, provide guidance and leadership to direct and indirect reports and other members of the property management team, if applicable.
• Serve as an escalated contact for a wide range of tenant, applicant and prospect issues, fostering positive relationships and addressing concerns promptly and professionally while noting communications in property software.
• Know, comprehensively understand and be able to cite/reference all rules, regulations, policies, procedures, industry standards and common best practices, as they pertain to the operation of residential real estate in the state of Oregon and/or Washington.
• Complete annual property budget preparation, operating expense reconciliations, and other accounting related projects such as bill coding/payment and collections.
• Monitor property delinquencies and ensure timely collections and proper distributions of the properties’ financials along with preparing a monthly client report.
• Visit properties regularly to inspect them and ensure they are in line with company’s standards, following proper safety protocols and following department procedures.
• Meet with clients on a regular basis to review property performance and compliance.
• Oversee and, at times, participate in all processes of property management for each property which includes leasing, renewals, turnover, take over, compliance, communication and tenant relations.
• Oversee as well as create, assign and authorize maintenance requests which includes coordinating capital projects, insurance claims, finding/directing vendors, meeting vendors onsite and ensuring the satisfactory and timely completion of any work started.
• Respond to emergency calls during and after normal work schedule, as requested.
• Report accidents/emergencies immediately by completing an incident report.
• Perform other job duties as assigned.

Required Qualifications

1. Minimum 2 years’ experience in property management or related role.
2. Advanced knowledge of statewide and local landlord-tenant regulations.
3. Excellent supervisory skills, including training, developing and motivating employees.
4. Strong communication skills (written and verbal), including the ability to use tact and diplomacy in sensitive situations, while maintaining confidentiality.
5. Proficient use of office equipment such as laptop, printer, scanner, etc. and Microsoft Office software, such as Teams and Outlook.
6. Valid Driver’s License, active insurance and reliable transportation if employed at multiple properties or living offsite and required to participate in the rotating on-call program.

Preferred Qualifications

1. 4 years or more experience in property management.
2. 2 years’ experience managing people.
3. Experience with and proficient use of property management software programs, such as AppFolio, ShowMojo and/or Avid.
4. Proficient in setting priorities, managing time to meet deadlines and organizing tasks & projects.
5. Strong attention to detail.

Physical Requirements

1. The ability to sit, stand, walk and climb stairs is frequent.
2. The ability to lift up to 30 lbs. is occasional.

Bluestone Real Estate Services is an Equal Opportunity employer fully dedicated to achieving a diverse workforce. We are committed to a culture of inclusivity and respect. We encourage applications from members of historically underrepresented racial/ethnic groups, veterans, women, members of the LGBTQ+ community, individuals with disabilities and others who help us achieve our vision of a diverse and inclusive community.