Housekeeping Manager - Hotel Santa Barbara at Geronimo Hospitality Group – Santa Barbara, California

STEP INTO THE BIG LEAGUES

Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don’t raise the bar. We are the bar. We create destinations, not pit stops, and we’re looking for people who are ready to join a team that pushes boundaries and values hard work every day.

HOTEL SANTA BARBARA

Charming and historic boutique hotel in the heart of downtown Santa Barbara situated a half-mile from the beach and Stearns Wharf and a block from the Paseo Nuevo outdoor shopping center.

PERKS OF THE JOB

We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.

YOUR ROLE IN CREATING GERONIMOMENTS

In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience.

As the Housekeeping Manager, you will be directly responsible for all functions of Housekeeping, including staffing and scheduling. Responsible for assigning daily tasks to housekeepers, upkeep of laundry, inspection of guest rooms and public areas, reading and restocking of minibars, monthly inventory and ordering of supplies. Overall cleanliness of the property is the responsibility of the housekeeping department.

WHAT YOUR DAY WILL LOOK LIKE

• Communicate with Front Desk and Maintenance Teams to ensure the property is maintained and guest rooms allow for maximum profitability.
• Maintain positive and efficient work environment
• Interview, Training & Onboarding for housekeeping applicants/new-hires
• Supervise housekeeping staff to maintain company policies including attendance tracking, quality of work, and attitude & cooperation
• Maintaining the company’s progressive discipline program and organized associate files in conjunction with Human Resources.
• Oversee and ensure that policies on employee performance appraisals are followed and completed on a timely basis.
• Make employment and termination recommendations including interviewing, hiring, evaluating and disciplining personnel as appropriate.
• Provide orientation of company and department rules, policies and procedures and oversee training of new employees.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Be knowledgeable of hotel policies regarding personnel and administer prompt, fair and consistent corrective action for all violations of company policies, rules, and procedures.
• Maintain organization and Inventory of housekeeping and guest supplies including minibar: ordering, receiving, vendor relations, monthly inventory for supplies and liquor
• Read and restock minibars in guest rooms with accuracy; communicate to front desk to ensure charges are being posted to proper guests in a timely manner
• Computer Skills to include assigning housekeeping daily tasks, room statuses, out of order statuses and working knowledge of PMS
• Assist in maintaining Deep Clean schedules and preventative maintenance programs
• Must have attention to detail
• Perform daily guest room and property inspections to ensure overall cleanliness of hotel to meet/exceed company standards
• Maintain log of lost and found items

GHG24

WHAT IT TAKES TO SUCCEED

Education

• High School Diploma or equivalent

Experience and/or Training

• Minimum of one year hospitality experience and/or supervisory experience.

Technology/Equipment

• Computer skills including Microsoft Office

YOU’LL STAND OUT IF YOU BRING

Education

• College degree preferred

Experience and/or Training

• Two to four years of experience in Front Desk, Guest Services and/or Housekeeping including at least two years management experience.

Technology/Equipment

• Knowledge of Opera PMS preferred

MANDATORY REQUIREMENT

• U.S. Work Authorization (required).

JOIN A TEAM THAT MAKES AN IMPRESSION

At Geronimo Hospitality Group, we are cool people who work hard. Every shift, every day, we push the boundaries and strive to be the best. If you’re ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer.