Mailroom Manager at TEST 00W – Tempe, Arizona

Overview:

Responsible for overseeing the processing of all incoming and outgoing mail from multiple clients; all mail inserters, scanners, and postage meters. The Manager’s duties involve both "hands-on" work, project management, reporting, and various associated administrative duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Primarily ensure that processes and SLA timing requirements are met in accordance with client contractual obligations, while maintaining CMS compliance and QA standards.
• Obtain thorough knowledge of, and comply with, Convey Health Solutions safety policies and ensure the compliance of these policies with employees.
• Ensure necessary supplies and materials are on hand or readily available to allow smooth operation and proper maintenance to be undertaken.
• Maintenance to and schedule for all necessary equipment.
• Undertake and/or coordinate improvements and upgrading of systems or equipment.
• Provide suggestions and input into the preparation of mailroom policy, procedures and plans. Supervise, train and evaluate permanent and casual staff.
• Ensure that all Occupational Health and safety regulations affecting work are enforced.
• Keep current records as they pertain to the staff scheduling, finance, special projects, maintenance of equipment, and other related operations.
• Other duties as required.

OTHER DUTIES AND RESPONSIBILITIES

• Responsible for compliance with all federal, state and local laws, rules and regulations affecting Company.
• Responsible for participating in quality assurance, compliance and in-service and continuing education activities as requested by Company.
• Responsible for performing other duties and responsibilities as required.

Qualifications/ Requirements:

• Bachelor's degree in Engineering preferred, though not required, Business or other relevant industry or equivalent experience.
• Four years’ experience supervising employees in similar environment.
• Knowledge of Medicare regulations and HIPAA guidelines.
• Comfortable working in fast pace environment with the ability to work with tight deadlines
• Excellent proficiency in Word, Excel, PowerPoint, Outlook, and MS Office Suite experience
• Strong written and verbal communication skills