Loss Prevention Specialist at Zippy's – Honolulu, Hawaii

Position Summary

• The Loss Prevention Specialist is responsible for conducting audits and investigations to help minimize loss within the organization and create a safe and secure environment for our guests and team members.

Essential Functions

• Conduct regular audits of transactions, cash handling, loyalty programs, and other areas within the organization where loss can occur
• Research cash shortages and overages
• Review, document, and/or archive video footage of incidents within the store or on property
• Provide concise and factual documentation of investigations and audits
• May need to provide support for conference with team members
• Make recommendations on best practices to reduce or prevent future loss based on the findings of audits/investigations
• Keeping our customers top of mind and providing excellent guest experiences as needed

Scheduling

• Full-time, hourly
• Monday thru Friday, between 7a and 5p

Environmental Conditions

• Air-conditioned, office environment

Knowledge, Skills, and Abilities

• Supports & displays core values - commitment, humble, integrity, passion, supportive
• A genuine curiosity, eagerness to learn, and adaptive
• Tech Savvy - ability to quickly learn regularly used business system
• Detail-oriented
• Good communication skills, both oral and written
• Frequent interdepartmental communication and collaboration
• Ability to manage ambiguity
• Maintaining confidentiality in matters
• Self-motivated and ability to work under minimal supervision

Education

• High School diploma or equivalent work experience

Desired Experience

• Previous restaurant/QSR experience or previous experience in the Loss Prevention field

Pre-Employment Requirements

• Must pass a drug screening test

Physical Ability

• Ability to sit for long periods of time
• Capable of maintaining prolonged focus on computer-based tasks
• Requires regular reaching and bending throughout the workday
• Must be able to lift up to lift up to 30lbs

Disclaimer

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

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