WORKFORCE SPECIALIST in Carrollton, Texas at Metrocrest Services

Are you passionate about empowering individuals to reach their full potential? Do you have a heart for service and a desire to make a meaningful impact on your community? Join our dynamic team at Metrocrest Services as a Workforce Specialist and play a pivotal role in supporting job seekers, guiding them through the process of skill development, and connecting them with life-changing employment opportunities.

If you're ready to make a difference in the lives of others and contribute to a mission-driven organization, we encourage you to apply!

The Agency

Metrocrest Services is a team of volunteers, nonprofit partners, donors, and employees whose Mission is Providing hope through programs that lead to self-sufficiency and foster independence. Our Core Values are based on principles that guide our actions, behaviors, and decisions. Our Core Values are:

• Start with a YES Attitude: Working together to find solutions
• Celebrate Differences: Show others dignity, respect, and inclusion while honoring everyone's experiences and unique contributions
• Be Kind: Make a choice to be kind to ALL through empathy and understanding
• Choose Joy: Joy is an attitude. Pursue it every day
• Embrace Change: A willingness to be open-minded and collaborate while accepting that change is an integral part of making our organization stronger

We are looking for team members whose values align with ours and who are compassionate, professional, and committed to serving their neighbors in need.

The Opportunity

Workforce Specialists for Metrocrest Services work closely with diverse populations, providing career coaching, job readiness training, and placement assistance. Your expertise will help individuals overcome barriers to employment, fostering economic independence and growth. As a critical part of our bundled approach, this position requires advocacy and collaboration with other agency departments, clients, and partner services providers. This position is crucial in advocating employment opportunities for our clients while embracing our mission and bringing passion to their work.

Minimum Qualifications

• High School Diploma or GED
• Minimum of two years in one (or more) of the following: client workforce assessment and support/training (preferably in a social services agency); workforce related position; recruiting/staffing services
• Bilingual (English/Spanish)

Preferred Qualifications

• Associate's degree in business or related field of study (preferred)

Special Knowledge/Skills

• Bilingual (English/Spanish) required
• Knowledge of state and local programs available to assist people with low or no income, with workforce development or employment setting
• Ability to meet clients where they are resulting in building rapport with clients from all walks of life and backgrounds while setting appropriate boundaries
• Knowledge of motivational interviewing and basic theories of behavior change
• Ability to maintain high levels of confidentiality, credibility, and professionalism
• Excellent communication skills and ability to follow up when interacting with employees, clients, or public using a telephone, in a face-to-face, or one-to-one setting
• Proven experience with MS Office Suite with strong internet research skills
• Ability to help maintain social media presence on behalf of the department
• Strong verbal and written communication skills

Major Responsibilities and Duties

• Assess client needs and facilitates supportive services to assist in removing barriers
• Facilitate client access to all Workforce Development programs (i.e., employment services, training, education
• services, etc.)
• Provide a comprehensive evaluation of employment and training needs
• Manage and execute programs in the Workforce Department as assigned
• Assist clients in the development of individual job search and training plans
• Maintain electronic case files to meet client follow-up and program evaluation needs
• Interact and coordinate services with other state and local agencies and programs
• Ensure nondiscrimination and equity in the delivery of all Workforce Development services
• Perform other duties as assigned by the Workforce Manager

Work Environment

• The activity for this position requires the employee to work onsite, in the community, and be comfortable making home visits to client if necessary
• May be required to work alternative schedules
• Ability to move, transport, position, and lift up to 15 pounds as needed
• Ability to remain in a stationary position such as standing or sitting for up to 8 hours per day
• Ability to walk, move, and/or traverse as needed

Reporting Relationship

The Workforce Specialist reports directly to the Workforce Manager.

Pay Range

The Workforce Specialist is an exempt position with a starting annual salary range of $ 48,000 - $49,250, DOQ.

Equal Employment Opportunity

Metrocrest Services provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, or any other characteristic protected by federal, state or local law.

In accordance with the ADA, Metrocrest Services is willing to consider any reasonable accommodations.