Hotel Supervisor at ARA Hospitality Group – Fish Camp, California

Job Title: Hotel Supervisor

Job Summary:

We are seeking a dedicated and experienced Hotel Supervisor to oversee the front desk, housekeeping, and maintenance staff. The ideal candidate will ensure that the property is well managed, focusing on exceptional customer service, cleanliness, and the overall maintenance of the property.

Key Responsibilities:

- Supervise and coordinate the activities of front desk, housekeeping, and maintenance staff.

- Ensure high standards of customer service are maintained at all times.

- Monitor cleanliness and organization of guest rooms and common areas.

- Oversee the maintenance of the property’s exterior and interior, ensuring a welcoming environment for guests.

- Conduct regular inspections of the property to identify areas for improvement.

- Provide training and support to staff to enhance performance and service quality.

- Address guest inquiries and resolve any issues promptly and professionally.

- Maintain inventory of supplies and equipment, ensuring adequate stock levels.

Skills and Qualifications:

- Proven experience in hotel management or a supervisory role within the hospitality industry.

- Strong leadership and team management skills.

- Excellent communication and interpersonal abilities.

- Detail-oriented with a focus on quality and cleanliness.

- Ability to handle multiple tasks and prioritize effectively.

- Proficient in hotel management software and Microsoft Office Suite.

- Flexibility to work various shifts, including weekends and holidays.

We are an equal opportunity employer and welcome applications from all qualified individuals.

Requirements:

- High school diploma or equivalent required; associate or bachelor's degree in hospitality management or related field preferred

- Minimum of 2 years of experience in a front desk or guest services role, with at least 1 year in a supervisory capacity

- Excellent communication and interpersonal skills

- Strong leadership and team management skills

- Ability to multitask and prioritize in a fast-paced environment

- Proficient in Microsoft Office and hotel management software

- Flexibility to work weekends, holidays, and varying shifts as needed

If you are a detail-oriented individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity as a Front Desk Supervisor.