Customer Service Representative at Aiello Home Services – Windsor Locks, Connecticut

Join Aiello Home Services – Where Your Career in Customer Service Thrives!
Are you a customer service professional looking to grow with a company that values your skills and dedication? At Aiello Home Services, we’ve been a trusted name in Plumbing,
HVAC, Drain Cleaning, and Electrical services for over 90 years, and we’re still growing! We’re looking for a Customer Service Representative to be the friendly voice that helps our customers schedule their essential home services.

Why Choose Aiello?
We invest in our people, offering a supportive, team-focused environment where you can build a rewarding career. With competitive pay, paid training, and growth opportunities, you’ll be part of a company that truly values its employees.

What You’ll Do:
You’ll be the first point of contact for our customers, handling inbound calls, booking service appointments, and ensuring our schedules run smoothly. Your role is key in providing exceptional service while helping homeowners get the solutions they need.

What You Bring to the Team:
We’re looking for motivated, customer-focused professionals who thrive in a fast-paced environment. Strong communication skills, attention to detail, and the ability to multitask will set you up for success.

Perks & Benefits:

• Competitive pay – $18 per hour + bonuses
• Generous benefits – Medical, dental, and vision (77% covered by Aiello)
• Paid time off & 401(k) plan
• Paid training & career growth opportunities
• Onsite position in Windsor Locks, CT
• Flexible full-time shifts (10:30 AM–7:00 PM or 11:30 AM–8:00 PM)

If you’re looking for more than just a job—if you want to be part of a company that invests in your future—apply today and join the Aiello family!

Aiello Home Services is an Equal Opportunity Employer. AA/EOE.