Remote/Field Investigator at JNR Adjustment Co – Plymouth, Minnesota

Remote Investigator
JNR Adjustment Company
Full-time

We're seeking a skilled Remote Investigator to join our team. As a remote investigator, you'll play a vital role in conducting investigations of utility and communication damages, developing professional relationships with clients and contractors, and ensuring efficient claim processing.

Key Responsibilities:

• Conduct remote research and investigation of utility and communication damages
• Develop professional relationships with clients, contractors, and personnel through regular communication and virtual meetings
• Utilize knowledge of State One Call Laws and Statutes, excavator requirements, and NESC standards in investigation work
• Collect and process investigation materials using proprietary software
• Assist Claims Recovery team with post-investigation tasks remotely
• Maintain a working knowledge of the entire claims process and stay up-to-date on industry developments

Requirements:

• Valid driver's license and current insurance (for occasional on-site investigations)
• Pass a complete background check and drug test
• Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and overall computer skills
• Excellent communication and organizational skills
• Ability to work independently in a remote setting with minimal supervision
• Reliable high-speed internet connection and a dedicated workspace
• Investigation experience and knowledge of cable industry and/or utility locate industry a plus

What We Offer:

• Competitive compensation package
• Excellent benefit package
• Opportunity for growth and advancement within the company
• Flexible work schedule, with occasional travel required for on-site investigations

If you're a self-motivated and detail-oriented individual with experience in investigation and claims management, we encourage you to apply for this exciting opportunity as a Remote Investigator.