Junior Engagement Intern at NursingABC, Inc – Beaver Falls, Pennsylvania

Job Title: Junior Engagement Intern

Date: 8/26/25

Reports to: Director of Marketing

Department: Marketing

Status: Non-Exempt – Seasonal Intern

General Summary:

The mission of Portage Learning is to transform lives and communities by providing learning opportunities for all who aspire to thrive. We do this not only through superior online instruction, but with a deep commitment to expanding access to education. We believe service is the thread that binds our community and our team together. To that end, we choose to …

• Believe the best in our employees
• Invest in our people
• Collaborate with humility, respect, and appreciation
• Cultivate curiosity and encourage creativity.

The Junior Engagement Intern serves as the critical first point of contact for prospective Portage Learning contacts. The Engagement Intern will research and identify potential customers, maintain records, and foster relationships through ongoing communication with prospects.

Key Responsibilities (Essential Functions):

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function(s).

• Assist in the identification and research efforts for potential customers through various sources such as databases, social media, and industry-specific directories.
• Support efforts to understand customer needs and challenges, while introducing the company's services.
• Help develop and maintain a pipeline of prospective customers.
• Assist in follow-up process to nurture existing relationships.
• Maintain accurate records of customer interactions and sales activities, while creating sales reports and dashboards, and tracking key metrics like call volume, email engagement, and conversion rates.
• Help Engagement Representatives identify market conditions, customer trends, and competitive activities to help refine business strategies.
• Engage in weekly professional development sessions as part of the summer internship cohort, cultivating collaboration, strengthening skills, and encouraging continuous learning.
• Perform other duties as assigned.

Knowledge/Skills Required:

• Basic knowledge of fundamental sales concepts and relationship-building principles.
• Excellent communication (written, verbal, listening and public speaking) skills.
• Strong organizational and time-management skills, with attention to detail.
• Willingness to continuously learn and adapt to new sales techniques and market changes.
• Ability to use Microsoft Office Suite.
• Must be service oriented with a focus on helping others.

Qualifications (Education Requirements/Experience):

• Currently pursuing an undergraduate degree in Public Relations, Communications, Marketing, or related field.
• Successful completion of a background check and current and/or ability to obtain the following clearances: Child Abuse, State Police, and FBI Fingerprinting.
• Demonstrated agreement with and vision for the stated mission, philosophy, values, and goals of Portage Learning.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, projectors, filing cabinets and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit; talk and hear, use hands to type, file, handle or feel. The employee is frequently required to reach with hands and arms. Occasionally required to stand; walk and stoop, kneel, crouch or crawl. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading.
• May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk, lift, carry and move light to medium weight. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and learn technical information.
• Light lifting is required. Exerting up to 50 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force to constantly move objects.

Position Types and Expected Hours to work:

This is a seasonal internship, full-time position. Days and hours of work are typically Monday to Friday, 9:00 a.m. to 5:00 p.m. Must be able to work from the office located in Chippewa Township, PA.

Travel:

This job does not require travel outside of the office.

Other Duties Disclaimer:

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational goals.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.