Store Manager at Comfort Management Corporation – Silver Spring, Maryland

SHOOT FOR GREATNESS:
LEAD by example, raise the bar and demonstrate excellence while ensuring the success and profitability of your store.
BUILD relationships, change lives and share your passions.
GROW in your career while learning from the best.
SHAPE the in-store experience for each customer from the greeting to congratulating on an excellent purchase.

BE PART OF OUR FAMILY:
We have FUN - We don't take ourselves too seriously.
We celebrate EXCELLENCE - We recognize exceptional people, hard work and experiences.
We hold ourselves to HIGH STANDARDS - We are timely, enthusiastic and upbeat.
We HELP each other - We have initial onboarding and tools to help build sales. We share sales strategies and successes across the company. We say, "Happy to Help!"
We TREAT PEOPLE LIKE PEOPLE - We help our communities. We treat our teammates and customers with understanding and respect.

EXPECTATIONS:
Charismatic, compassionate and takes initiative
Excellent presentation and customer service skills
Ready to learn and open to a retail schedule
Oversee and coordinate the activities of a retail sales team

RESPONSIBILITIES:
Supervise team of retail sales workers
Train, motivate and evaluate employees
Adjust daily schedule for shift personnel to ensure optimal efficiency
Track KPIs and trends for business forecasting, training and scheduling
Resolve escalated customer complaints

QUALIFICATIONS:
Previous experience in retail, customer service, or other related fields
5-7 years of sales management experience
Ability to thrive in a fast-paced environment
Excellent written and communication skills
Strong leadership qualities

ABOUT COMFORT ONE SHOES:
Comfort One Shoes is a family owned and operated company with over 30 years of experience. Our goal is to create unparalleled experiences for our clientele and a fun and nurturing environment for our team. We provide passionate, dedicated, individualized, hands-on training.

FULL BENEFITS:
Medical, Dental, Vision, Paid Time Off, Life, 401(k) w/matching, Long and Short-Term Disability