JobTarget Logo

Veterinary Client Service Representative at Veterinary Specialty Center of Seattle – Lynnwood, Washington

Veterinary Specialty Center of Seattle
Lynnwood, Washington, 98036, United States
Posted on
Updated on
Job Function:Customer Service

Explore Related Opportunities

Customer Service Representatives jobs in WashingtonJobs in WashingtonCustomer Service Representatives jobs

About This Position

Veterinary Specialty Center Seattle- Client Service Representative
Full-time
Lynnwood, WA
Projected Schedule: Wednesday -Saturday 7a-5:30p
More than a word, care is present in everything you do. At Veterinary Specialty Center of Seattle,aThrive Pet Healthcarepartner, wetake action to empoweryour best care for pets, their families, and yourself.
We are a community of400clinics forming an extraordinary network of unparalleled resources and people. Through outstanding learning and career options, comprehensive benefits, and abundant support,you'llbe nurtured and appreciated for who you are and what you bring to the table. We come together in both the joys and heartaches of our profession to lift each other up through laughter and empathy.
And, we have plenty of fun along the way!
Who weare
TheVeterinarySpecialty Center of Seattle (VSCS) is a 24-hour Emergency andCritical Careand Specialty hospital. We offer a collaborative approach toveterinarymedicine. We support Emergency andCritical Care, Neurology, Surgery, Internal Medicine, Cardiology, Oncology and Radiology, all in one hospital. We pride ourselves on providing compassionate medical care and exceptional client service.

We are a diverse group of assistants, licensed veterinarian technicians and doctors ranging from residents in training to board certified. We are committed to providing excellent care for our patients and clients and find this is best accomplished in an environment where we foster learning, function as a team while still encouraging autonomy and accountability, and make sure to laugh at least a little bit every day.
Experience & Skills Required
  • excellentcommunication
  • works well on a team as well as independently
  • has impeccablecustomer serviceskills
  • multitasking abilities
  • positive attitude
  • able to type 60-80 wpm
  • experience in a veterinary clinic preferred

Why work atVeterinary Specialty Centerof Seattle?

Veterinary Specialty Center of Seattle (VSCS) in Lynnwood offers 24-hour emergency and critical care for our clients' pets. Our AAHA-accredited team includes emergency and board-certified veterinary specialists whose approach to veterinary medicine enables them to work together in support of our mission to improve the quality of life for pets and their owners.

We promote an emotionally intelligent work environment and a positive work/life balance. We invest heavily in our employees with many opportunities for growth and development! We offer outstanding benefits including medical, dental, vision, and life insurance, paid time off, continuing education, generous pet discounts and much more!
Job Overview:
  • OurCustomer ServiceRepresentatives (CSR)answer the phone, differentiate between routine and emergency cases,schedule appointments, greet clients, admit and checks out patients, process payments, manage financial information, and communicate information between clients and staff.
  • TheCSRenjoys working with people and diverse clients and is caring, friendly, and efficient. They create a warm and welcoming impression remaining professional and courteous while handling multiple tasks with many interruptions.
  • Our CSRs firmly believe in the quality of care provided and communicate this sense of assurance to clients. They understand our services and recommendations and clearly communicate them to clients.
  • CSRs empathizes with clients and remain compassionate and well-mannered if a client becomes emotional or discourteous. They remain calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients. The importance of this role cannot be over-emphasized.
  • OurCustomer ServiceRepresentatives (CSR)answer the phone, differentiate between routine and emergency cases,schedule appointments, greet clients, admit and checks out patients, process payments, manage financial information, and communicate information between clients and staff.
  • TheCSRenjoys working with people and diverse clients and is caring, friendly, and efficient. They create a warm and welcoming impression remaining professional and courteous while handling multiple tasks with many interruptions.
  • Our CSRs firmly believe in the quality of care provided and communicate this sense of assurance to clients. They understand our services and recommendations and clearly communicate them to clients.
  • CSRs empathizes with clients and remain compassionate and well-mannered if a client becomes emotional or discourteous. They remain calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients. The importance of this role cannot be over-emphasized.
Compensation negotiable based on credentials and experience with an hourly pay rate starting at$19 - $24 /hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity ofall ofour team members, pet parents, and pets. We strive to create a diverse,equitable, and inclusive culture where all team members belong and feel empowered.

Job Location

Lynnwood, Washington, 98036, United States

Frequently asked questions about this position

Latest Job Openings in Washington

Continue to apply
Enter your email to continue. You’ll be redirected to the employer’s application.
By clicking Continue, you understand and agree to JobTarget's Terms of Service and Privacy Policy.
Apply Now