Atttractions Team Member at BC Plano LLC – Plano, Texas

Working at Crayola Experience in Plano means being part of a place where every day is filled with color, imagination, and inspiration. As a member of our unique team, you’ll bring joy to families and spark creativity in both children and adults. Every role here, from guest services to entertainers, plays a part in creating unforgettable experiences through hands-on activities and interactive exhibits.

GENERAL SUMMARY:
As an Attractions Team Member you will be the most critical link in ensuring our guests have a rewarding experience that will keep them coming back again and again. Your primary responsibilities will include providing quality guest service to all guests and to assist them in participating and enjoying in all of the Crayola Experience attractions.

DUTIES & RESPONSIBILITIES:
• Consistently meet a guest satisfaction standards, greet all guests and answer any questions
• Oversees attraction areas to ensure service excellence, safety and cleanliness with guest.
• Facilitates art projects and activities with guests.
• Prepares materials, maintains appropriate inventory of necessary materials, monitors activities and cleans work stations as needed.
• Hosts birthday parties and/or Manufacturing demonstrations on rotating basis
• Monitors activity areas and adapts the facilitation of an area according to guest volume.
• Assists in workshops, special events and outreach activities as needed.
• Cross-trains in other departments including retail, F&B, and admissions.

JOB SPECIFICATIONS:
• High School Diploma Preferred.
• Applicants must be 18 years or older
• Required to work weekends, evenings and holidays as needed for the operation.
• Fun, outgoing personality. Ability to engage guests, children and families in an upbeat, positive manner.
• Prior experience working with children preferred.
• Prior experience in a museum, educational setting, guest service center or family attraction helpful.
• Strong oral, interpersonal and guest service skills required.
• Must have a good command of the English language, both written and verbal.
• Demonstrated ability to adhere to guest service and programming procedures and policies.
• Demonstrated ability to manage multiple functions and multitask.

PHYSICAL CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move objects up to 40 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Position requires physical duties involving regularly lifting fixture parts and cartons weighing up to 40 pounds.