CUSTOMER SERVICE REP I at SOUTHEASTERN BANK – HINESVILLE, Georgia

• Assist with wide variety of customer services, including opening and maintaining deposit and savings accounts, safe deposit boxes and e-banking products.
• Proficient operation of a deposit platform system, which includes preparation of documents for opening and maintenance of accounts.
• Working knowledge of deposit documentation and account ownership.
• Assist customer with debit card maintenance requests, which includes but not limited to card reorders or closure of lost or stolen debit cards.
• Process wire transfers for customers. Prepare and process all documents required for the transaction.
• Handle ordering of checks for customer.
• Provide a high level of customer service; and ensure compliance with Bank policies and procedures.
• Promote business for the Bank by delivering excellent customer service and referring customers to appropriate staff for new services.
• May act as receptionist, switchboard operator and perform other branch clerical duties.
• Perform other duties as assigned.

Southeastern Bank is an Equal Opportunity Employer.

Required:

• High school diploma or equivalent
• Proficient computer and technology skills
• Professionalism
• Excellent customer service skills

Preferred: Two or more years banking experience.