Program Manager I at Perceptyx

About PerceptyxAt Perceptyx, we’re on a mission to help organizations turn employee insights into measurable impact. Our AI-enabled employee experience platform leverages the science of listening, behavioral nudges, and predictive analytics to help clients elevate engagement, retention, and performance. We’re a team of innovators fueled by purpose, collaboration, and excellence — and we’re looking for someone who wants to play at the highest level.
The RoleAre you an organized and proactive professional ready to dive into meaningful work that empowers organizations and employees to thrive? As a Program Manager 1, you will independently manage standard employee listening programs, ensuring they remain within scope, budget, and timeline. You will build strong program management and communication skills while establishing credibility with customers and internal peers as a reliable partner in delivering high-quality results.If you excel in a fast-paced environment, possess a strong attention to detail, and are passionate about helping customers turn insights into action, we’d love to meet you.
What You’ll Do

• Program Execution: Independently manage standard employee listening programs, delivering projects successfully within defined scope, budget, and timelines.
• Customer Partnership: Partner directly with customers to gather requirements, provide recommendations, and deliver results aligned with Perceptyx’s best practices.
• Risk & Escalation: Proactively identify and escalate risks, maintaining clear and timely communication with internal and external stakeholders.
• Cross-Functional Collaboration: Collaborate with internal teams to ensure smooth survey launches and efficient reporting delivery; flag potential expansion signals to CS and Sales partners.
• Process Contribution: Contribute to process improvements and share feedback to enhance team efficiency and consistency.
• Relationship Building: Build strong relationships with customers and internal teams to establish yourself as a credible and reliable program lead.
• Systems Management: Maintain organized program documentation across systems of record (Certinia, Gainsight, Google Drive, etc.).

What You Bring

• Experience: 1 - 2 years of relevant experience in program or project management, ideally in a SaaS, research, or data-driven environment.
• Education: Undergraduate degree preferred, or equivalent practical experience.
• Organization & Detail: Proven attention to detail and a commitment to accuracy and customer success.
• Communication: Strong organization, problem-solving, and communication skills; ability to establish credibility with customers.
• Agility: Ability to manage multiple projects concurrently and adapt to shifting priorities in a fast-moving environment.
• Tech-Savviness: Comfort navigating project management tools, processes, and cross-functional platform configurations.

Our Interview Process & AI TransparencyAt Perceptyx, we value your time and want our interviewers to be fully engaged in the conversation.

• Note-Taking: We use Metaview.ai to record and summarize our interviews. This allows our hiring team to focus on you rather than typing notes, ensuring a fairer and more accurate evaluation of your experience.
• AI Disclosure: While we use AI to assist in summarizing interview data, all final hiring decisions are made by Perceptyx employees. We do not use automated tools as the sole basis for selecting or rejecting candidates.
• Your Choice (Opt-Out): Participation in recorded interviews is voluntary. If you prefer not to have your interview recorded via Metaview, please notify your recruiter prior to the start of the session. Opting out will not negatively impact your candidacy.

Compensation & BenefitsSalary Range: $80,000-$95,000 CAD per year.

• • Note: Final compensation is determined by factors including experience, geography, and skills.
• Benefits: Comprehensive medical, dental, and vision insurance; RRSP matching; generous PTO and paid holidays; parental leave; and professional development budget.

Perceptyx is an equal opportunity employer committed to a diverse workforce.

• In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Perceptyx provides accommodations for people with disabilities throughout the recruitment process. If you require an accommodation, please let us know.
• Perceptyx is an EEO/AA/Minority/Female/Disability/Veteran employer.