Q.A. Associate at Holyoke Medical Center – Holyoke, Massachusetts

Collects and organizes data to support quality improvement goals, follows up with patients who are overdue for important tests, and helps staff accurately document performance metrics. Supports compliance with Value-Based Contract requirements (e.g., ACO and insurance agreements) and state/federal reporting standards. Uses EHR tools to monitor clinical quality measures across Holyoke Medical Group and HMC Specialties, including initiatives such as Meaningful Use and PCMH, and assists the Quality Assurance Manager with special projects as needed.

REQUIREMENTS:

High School graduate, RMA/CMA Required, three years of experience in a physician's office performing clerical and billing tasks with an emphasis on quality assurance projects, value based contracts, and HEDIS measures.