Fully Remote | Client Service Associate – Travel Industry at Destination Knot – New York, New York

Position Overview:

We are seeking a Client Service Associate to support customers with travel coordination, reservation assistance, and overall service excellence. This fully remote role is ideal for individuals who enjoy working with people, staying organized, and ensuring smooth travel experiences from inquiry to confirmation.

This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing support are provided.

Key Responsibilities:

Assist clients with vacation research, travel options, and itinerary coordination

Support the reservation process for flights, hotels, cruises, and vacation packages

Communicate professionally with clients regarding travel details and timelines

Review booking information for accuracy and completeness

Maintain organized client records and documentation

Provide follow-up support before and after travel

Qualifications:

Strong written and verbal communication skills

Detail-oriented with solid organizational abilities

Comfortable using online systems and digital tools

Ability to manage responsibilities independently in a remote environment

Previous customer service, hospitality, or administrative experience is beneficial but not required

What We Offer:

Structured onboarding and training program

Access to booking systems and travel supplier resources

Flexible remote work environment

Supportive and collaborative team culture

Ideal Candidate:

This role is well suited for individuals exploring a career in the travel industry, professionals transitioning into remote work, or candidates seeking a customer-focused position with growth potential.