Project Manager/AR (Remote) at FMG Suite – Bethlehem, Pennsylvania

We help Financial Professionals build and grow their business in a variety of different ways. With over 40,000 clients benefiting from our innovative solutions, we are dedicated to transforming their marketing efforts into growth engines. FMG is the leading all-in-one digital marketing platform empowering financial advisors, insurance agents, and enterprises with scalable and compliant marketing solutions designed to drive organic growth.

Consistently ranked #1 in market share and customer satisfaction in the T3 Software Survey Report, FMG helps clients stay ahead of evolving trends and effectively implement marketing best practices. Through an intuitive, centralized platform, FMG enables users to efficiently manage websites, email, texting, social media, events, blogs, videos, and more—all in one place.

At FMG, we have crafted an extraordinary work environment that perfectly balances hard work with an incredible team spirit. Since our inception over a decade ago, we've grown into a thriving community of 450+ dedicated employees spread across the globe. Our fast-paced, results-driven culture is matched by our commitment to maintaining a healthy work/life balance, ensuring that our team members feel fulfilled both personally and professionally.

Collaboration and open, thoughtful communication are at the heart of what we do. Our mission is to invest in motivated, successful individuals, supporting them as they excel both inside and outside of the workplace.

We're building a winning team of A+ players, and we invite you to be a part of this amazing journey. At FMG, you'll find an environment that champions growth, celebrates achievements, and fosters a sense of belonging. Join us, and let's create something extraordinary together!

At FMG, we’re serious about being an awesome place to work! We’ve earned the USA Top Workplace award three years running (2023, 2024, and 2025), and we’re always looking for ways to keep things great—like regularly checking in on our benefits and pay to make sure you’re getting a truly competitive package.

• Enjoy a generous paid holiday schedule, including a full week off for our Winter Holiday Shutdown.
• Our comprehensive paid time off policies cover vacation, sick days, parental leave, and bereavement leave.
• Our robust insurance plan includes:
  • Medical with $0 co-pay Telehealth plan
  • Dental
  • Vision
  • Health Savings Account (HSA) with generous employer contributions
  • Flexible Spending Accounts (FSA)
  • Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage
  • Company-paid Short & Long Term Disability coverage
  • Company-paid Employee Assistance Program (EAP)
• Matching 401(k) with immediate full vesting
• On Demand Pay - allows access to a portion of your earned wages prior to the payday with same day deposit
• Internet & Gym Reimbursement!
• We’ll provide you with the work computer equipment you need to set you up for success!
• Our Employee Events Committee and managers are always planning a mix of fun in-person and virtual events to keep us all connected—plus we also love to throw in some FMG swag, so you can show off your company spirit in style!

Within Agency Revolution, Project Managers are responsible for implementing two products: Fuse and Forge. You’re responsible for coordinating all aspects of each Forge and Fuse project–from kick-off to launch. Client coordination, setting expectations, and ensuring projects are progressing as expected are core responsibilities, as is coordinating with our Implementation and Integration Specialists to ensure our products look great and reflect the clients’ businesses.

• Exceptional communication is critical, as is ensuring that the right people are doing the right thing at the right time. Ultimately, your job is to deliver the highest quality communication to our clients as we continue to expand.
• Proactively communicate with clients and internal team via phone, email, and web meetings to ensure expectations are being met and exceeded.
• Work through pre-established checklists and project workflows to ensure all steps are being completed successfully.
• Work closely with the Onboarding Team to ensure the Forge or Fuse product accomplishes client goals.
• Coordinate necessary resources among the Onboarding Team to ensure work is completed on time for our clients.
• Conduct web meetings with clients and internal teams, as well as regular phone calls and email communications with our clients.
• Participate in individual and team meetings to review the status of projects and other activities.
• Access to a private & secure workspace, free from distractions
• Accessible during the assigned work schedule for regular duties and responsibilities as outlined by the supervisor
• An internet connection with speeds of 5 Megabits down / 3 Megabits up (5mbps/3mbps)

• Exceptional written and verbal communication skills.
• Marketing agency and/or experience working with clients.
• Detail-oriented, organized, and able to juggle multiple priorities with grace.
• Self-motivated and able to function both independently and within a team structure.
• Ability to manage expectations, set schedules, and ensure deliverables are on track as agreed to.
• Comfortable brainstorming and offering creative solutions to challenges big and small.
• Critical thinking skills to problem solve and able to field questions and challenges as they happen.
• Excellent follow-up and follow-through skills.
• Ability to learn our processes and systems with an open mind.
• Confident in communicating with clients over the phone and via email regularly.
• Demonstrates strong time management and self-discipline to adhere to schedules and maintain productivity in a remote work environment.

At FMG, we believe in the wholehearted acceptance of each other regardless of our differences. We strive to foster an environment that allows everyone to contribute to our mission in their unique ways. With the belief that diversity propels innovation, we are continually finding ways to cultivate a commitment to inclusion in our employees, services, and products, as well as in the communities in which we live and work.

We are proud to be an equal opportunity employer committed to providing employment opportunities regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, and genetic information. If you require accommodation to complete the application or interview process, please contact peopleteam@fmgsuite.com.

You can find out more about what it’s like to work at FMG, by visiting https://fmgsuite.com/about-us/