Marketplace Operations Manager at Jobgether – South Africa
Jobgether
South Africa, South Africa
Posted on
NewJob Function:Executive/Management
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About This Position
Marketplace Operations Manager
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Marketplace Operations Manager in South Africa.
This role offers the opportunity to drive operational excellence at a fast-growing B2B marketplace platform, ensuring that supply, demand, and internal workflows scale efficiently as the business expands. As a Marketplace Operations Manager, you will work cross-functionally with Sales, Product, and Finance teams to analyze key metrics, remove bottlenecks, and improve supplier and customer onboarding processes. You will be responsible for defining scalable operational playbooks, supporting expansion into new regions or verticals, and enhancing overall marketplace performance. This position is ideal for someone with strong analytical skills, a structured mindset, and experience managing cross-functional projects in dynamic, high-growth environments. You will have autonomy to make impactful decisions while collaborating with teams across Europe in a remote-first setup. With periodic in-person meetups, you will also contribute to fostering a strong team culture and continuous operational improvement.
Accountabilities:- Monitor and analyze marketplace KPIs, including liquidity, fulfillment rates, conversion, and margins
- Identify operational bottlenecks across supply and demand and implement solutions to remove friction
- Improve onboarding processes for suppliers and enterprise customers, standardizing workflows
- Collaborate with Product teams to optimize marketplace operations and internal workflows
- Define, document, and maintain scalable operational playbooks to support growth and expansion
- Support launch of new regions or verticals and contribute to cross-functional strategic initiatives
- Partner with Finance to assist in forecasting, performance tracking, and operational reporting
Requirements:
- 4+ years of experience in operations, consulting, marketplace, scale-up, or B2B environments
- Strong analytical skills and proficiency in working with data to inform operational decisions
- Experience managing cross-functional projects and driving operational improvements
- Structured, process-oriented mindset with the ability to prioritize effectively in a fast-paced environment
- Fluent English, with excellent communication skills for collaborating across teams
- Previous experience in marketplaces, logistics, supply chain, or B2B platforms is a strong plus
- Comfortable working remotely in a cross-European, distributed team environment
Benefits:
- Fully remote work setup with flexibility across European time zones
- 23 in-person meetups per year to foster collaboration and team culture
- Opportunity to work on impactful projects driving marketplace growth and operational efficiency
- Exposure to cross-functional collaboration with Sales, Product, and Finance teams
- Professional development opportunities in a dynamic, high-growth environment
- Autonomy to implement process improvements and influence strategic decisions
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Job Location
South Africa, South Africa
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