Fairfield Inn & Suites Bismarck North - Front Desk Agent at Aimbridge Hospitality – Bismarck, North Dakota

Fairfield Inn & Suites Bismarck North - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Experience the best in Bismarck lodging at the Fairfield Inn & Suites Bismarck North. Travelers enjoy our modern & comfortable hotel which is conveniently located near Bismarck State College & the North Dakota State Capitol Building. Guests can gear up for the day by enjoying our complimentary delicious hot breakfast and then hit the links at nearby Pebble Creek or Riverwood Golf Courses. Then, unwind with some retail therapy at the Kirkwood Mall or observe the beauty of nature at the Fort Abraham Lincoln State Park. Families will love our close proximity to Dakota Zoo or Raging Rivers Waterpark too! Business travelers can rest easy with our close proximity to St. Alexius Medical Center & MDU Resource Group or catch up at our 24 hour business center. Whether guests are in town for business or fun, we are the right spot for everyone. At the Fairfield Inn & Suites Bismarck North, our guests are our #1 priority.

Application deadline for Colorado positions: