Patient Access Rep, Admitting, PRN Days at Beacon Health System – Three Rivers, Michigan

Beacon Health System is hiring a PRN day shift Patient Access Rep, for our Admitting Department at Three Rivers Health in Three Rivers, MI.

Be a Beacon. Make a Difference.

At Beacon Health System, you’re not just part of a team, you’re part of something bigger. Every patient interaction is a chance to lead with compassion, build trust, and create lasting impact. Here, your expertise supports healing, and your heart connects us to the communities we serve.

• Medical, Dental, & Vision Insurance through Cigna

• Life Insurance

• 403(b) Matching Retirement Fund

• Competitive Paid Time Off (PTO)

• Shift Differentials

• Employee Assistance Program (EAP)

• Tuition and Certification Reimbursement

• Clinical Ladder Program

• Local and National Discounts

• Beacon Academy Educational Courses

• Gym Membership Discount

About Three Rivers Hospital
Located in the heart of Three Rivers, Three Rivers Hospital is deeply rooted in the community it serves. From advanced emergency care to nationally recognized specialty care, we provide comprehensive treatment with a personal touch. As part of Beacon Health System, we’re dedicated to improving health and inspiring hope throughout the region.

What You’ll Do

As a Patient Access Rep, you'll be the first point of contact for our patients. In this vital role, you'll deliver exceptional service while accurately registering patients for care. You'll verify insurance eligibility, collect co-pays, and ensure all necessary documentation is completed—all while upholding our mission to deliver outstanding care and connect with heart.

Patient Access Rep Job Responsibilities

Patient Registration & Financial Intake

• Greet and register patients for admissions, transfers, and outpatient procedures.
• Collect and enter demographic, insurance, and physician data into electronic systems (STAR, PHS, Cerner).
• Verify insurance eligibility, benefits, and collect applicable payments; reconcile cash drawer.
• Obtain required consent and assignment of benefits signatures.
• Explain pre-certification and insurance requirements; assist with MSP and ABN forms.

Insurance Verification & Pre-Certification

• Audit insurance eligibility and confirm network participation for transfers and scheduled services.
• Coordinate with insurance companies and physician offices for pre-certifications and authorizations.
• Enter authorization numbers and benefits accurately to support timely claims.

Clerical & Coordination

• Prepare ID bands, charts, and escort arrangements.
• Handle phone/fax inquiries related to registration.
• Manage billing, documentation, and resolve insurance issues.
• Refer patients with outstanding balances to Financial Counselors or Eligibility Specialists.

What You Bring

As a Patient Care Rep, you bring strong attention to detail with the ability to handle sensitive information discreetly. Display excellent communication and interpersonal skills to interact with patients, families, and healthcare staff. Be proficient in computer systems and databases (e.g., Cerner, RelayHealth, PHS, MCA Compliance Checker).Basic math and cash handling skills required. Be able to work in a fast-paced environment with multiple priorities and deadlines.

Required Qualifications

• High school diploma or equivalent required; Associate degree preferred.
• One year of experience in a hospital or medical office environment preferred.
• Completion of a medical terminology course within the first year of employment.
• CHAA (Certified Healthcare Access Associate) certification strongly preferred.
• Open to nursing students

The Beacon Way

At Beacon Health System, our approach to care goes beyond clinical excellence because it’s built on meaningful connections. Guided by our core values of Trust, Respect, Integrity, and Compassion, we strive to create an environment where patients feel heard, employees feel valued, and innovation thrives.

We call this commitment The Beacon Way—a six-point operating system that empowers every team member to lead with purpose, communicate clearly, cultivate talent, embrace performance improvement, leverage innovation, and build greatness through accountability. Whether at the bedside or behind the scenes, everyone at Beacon plays a role in moving health forward.