Massage Therapist at Castle Rock Asset Hospitality Management LLC – Nashville, Tennessee

We are looking for a Massage Therapist who is passionate about the healing benefits of massage therapy and committed to helping others Feel Well. At The Westin Nashville, this role is centered on creating meaningful, personalized experiences that promote relaxation, restoration, and balance. You will provide thoughtful, customized massage treatments while fostering a calm, professional, and welcoming environment that supports each guest’s overall well-being.

Essential Functions:

• Perform various massage techniques, including but not limited to Swedish, deep tissue, sports, prenatal, and hot stone massage, with proficiency and adherence to established protocols.
• Conduct thorough client consultations to understand their medical history, current conditions, and desired outcomes, and develop personalized treatment plans accordingly.
• Assess clients' physical conditions, including posture, muscle imbalances, and range of motion, to identify areas of tension and develop effective treatment strategies.
• Provide clients with clear explanations of the massage techniques being used, potential benefits, and any self-care recommendations.
• Maintain accurate and up-to-date client records, including treatment notes, progress, and any contraindications.
• Ensure the treatment rooms are clean, organized, and properly stocked with necessary supplies, maintaining a hygienic and professional environment.
• Adhere to all safety and sanitation guidelines and regulations.
• Uphold ethical standards and maintain client confidentiality at all times.
• Arrive punctually for appointments and manage time effectively to ensure all clients receive their full scheduled treatment.
• Actively promote and educate clients on the benefits of massage therapy and other services offered by [Spa/Wellness Center Name].

Other Tasks:

• Assist with light cleaning duties in common areas as needed.
• Participate in team meetings and training sessions.
• Stay informed about new massage techniques and industry trends.
• Assist with inventory management of massage supplies.
• Handle client inquiries and scheduling as needed.
• Potentially participate in marketing or promotional events.

Core Competencies:

• Technical Proficiency: Demonstrates expertise in a variety of massage modalities and the ability to adapt techniques to meet individual client needs.
• Client Focus: Prioritizes client satisfaction by actively listening, building rapport, and delivering personalized and effective treatments.
• Communication Skills: Communicates clearly and professionally with clients, colleagues, and management, both verbally and in writing.
• Empathy and Compassion: Shows genuine care and understanding for clients' physical and emotional well-being.
• Professionalism: Maintains a professional demeanor, appearance, and ethical conduct at all times.
• Time Management: Organizes and manages time effectively to ensure punctuality and efficient workflow.
• Attention to Detail: Pays close attention to client needs, treatment details, and maintaining a clean and organized environment.
• Problem-Solving: Identifies and addresses client concerns or issues in a calm and effective manner.

Qualifications:

• High school diploma or equivalent.
• Graduation from an accredited massage therapy program.
• Valid and current state license to practice massage therapy in [State - e.g., Tennessee].
• CPR and First Aid certification (preferred).
• Knowledge of anatomy, physiology, and kinesiology.
• Ability to stand for extended periods and lift and move massage equipment as needed.
• Excellent customer service skills.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Manual dexterity and strength to perform various massage techniques.
• Ability to lift and carry massage tables and supplies (if necessary).
• Visual acuity to observe client conditions and treatment areas.

The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.