Platform Integrations Lead at Trustwell – Raleigh, North Carolina

Trustwell is looking for ambitious, energetic problem-solvers who enjoy a fast-paced team environment filled with challenges and career growth opportunities in a rapidly growing tech firm. Trustwell is on a mission to change the food industry. Combining FoodLogiQ’s supply chain management software with Genesis’ nutritional analysis and label development solution, the Trustwell Connect platform creates the food industry’s only full-scale solution connecting product development and regulatory-compliant labeling with supplier compliance, enhanced traceability, and automated recall management. From food and supplement manufacturers to retail grocers and restaurant chains, more than 2,500 food companies around the world use Trustwell software as their trusted source for compliance and quality solutions in the food industry. For more information, visit www.trustwell.com.

Role: Platform Integrations Lead

FLSA: Full Time | Exempt | Salaried | Remote (US)

Reports to: Chief Technology Officer

Scope of Position: We are seeking a Platform Integrations Lead to build and lead a standardized, productized integrations function that connects Trustwell’s platform seamlessly into customer ecosystems.

This role owns the strategy, delivery, and operational success of scalable, reusable integrations that reduce custom engineering work, accelerate customer implementations, and deepen platform embedment. The Platform Integrations Lead will lead a contracted team responsible for designing both bespoke and platform-driven integrations using modern API architectures, middleware, and data connectivity solutions.

The ideal candidate combines technical depth, strong people leadership, and a product mindset, with a focus on measurable business outcomes, including faster deployments, reduced services burden, and increased customer retention and expansion.

This is a high-impact role critical to scaling Trustwell’s platform efficiently and enabling long-term growth.

Essential Duties & Responsibilities including but limited to:

• Build and lead a standardized integrations function focused on reusable, scalable, and maintainable solutions
• Define and execute the integrations strategy aligned to business growth, platform scalability, and customer adoption
• Develop integration frameworks, templates, and patterns to eliminate one-off custom builds
• Oversee the design and delivery of API-based, event-driven, and middleware-powered integrations
• Partner closely with Product and Engineering to ensure integrations are core platform capabilities
• Collaborate with Sales and Implementation teams to accelerate deployments through out-of-the-box integrations
• Work with the Product Team to build an integration roadmap and prioritization based on customer demand and business impact
• Communicate with customer technical representatives to understand integration requirements and support existing solutions
• Establish technical standards for reliability, security, monitoring, documentation, and supportability
• Drive measurable improvements in implementation timelines and the reduction of services effort
• Track and report on key KPIs, including integration adoption, time-to-implement, and customer outcomes
• Identify ecosystem partnerships and integration opportunities that expand platform value
• Perform other duties as assigned

Required Skills/Abilities

• 7+ years of experience in systems integrations, platform engineering, or technical product delivery
• Proven experience leading teams (both on and offshore) delivering scalable integration solutions
• Experience working with a contracted on and offshore team members to drive delivery and meet deadlines
• Strong understanding of API-driven architectures, data pipelines, and event-driven systems
• Hands-on experience with integration platforms or middleware technologies
• Experience building standardized frameworks to replace custom engineering work
• Strong ability to translate business needs into scalable technical solutions
• Excellent cross-functional communication and stakeholder leadership skills
• Data-driven approach to operational performance and continuous improvement
• Strong architectural judgment and problem-solving capabilities

Education/Experience

• Bachelors in Computer Science or Software Engineering, preferred
• Experience with iPaaS and integration platforms such as Boomi, Workato, CData, or similar tools
• Experience integrating SaaS platforms into enterprise customer ecosystems (ERP, CRM, PLM, data warehouses, etc.)
• Experience with cloud-native architectures and API management
• Familiarity with event streaming and asynchronous messaging platforms
• Experience building integration libraries, connector marketplaces, or reusable services
• Legally authorized to work in the United States without limitation
• Experience improving deployment timelines and reducing professional services overhead through automation
• Strong understanding of security, data governance, and compliance in integration environments

Total Rewards Package:

• Full healthcare benefits, including medical, dental, and vision.
• Supplemental benefits, including STD, LTD, HSA, 401k, etc.
• Responsible Time Off (PTO) + Holiday Pay
• Competitive Compensation + Bonus!
• Excellent culture, growth opportunities, plus much more...

What to expect - the Hiring Process!

• Interview with Human Resources
• Hiring Manager Interview
• Team Interview
• Offer of Employment (Background Screening/References)

The compensation for this role is based on several factors, including the candidate's experience, education, skills, and alignment with the responsibilities outlined for the role. The anticipated salary range for this role is outlined below, with most candidates hired in the mid-range.

To learn more about the culture & employee experience at Trustwell, check out our LinkedIn or GlassDoor!

Trustwell is an equal employment opportunity employer committed to hiring and retaining a diverse workforce. Applicants receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, religion, or other legally protected class. If you need accommodation for any part of the employment process due to a medical condition, or any disability, please contact a member of our human resources team.

Acceptable Background and References Required; Upon any conditional offers made by Trustwell. Equal Opportunity Employer/ DFWP/ Affirmative Action