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Front Desk Administrative Assistant- Station Hill at Brentwood Baptist Church – Spring Hill, Tennessee

Brentwood Baptist Church
Spring Hill, Tennessee, 37174, United States
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Job Function:Information Technology

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About This Position

Front Desk Administrative Assistant- Station Hill

SUMMARY
The Church at Station Hill Front Desk Administrative Assistant is responsible to the church, under the direction of the Connection Minister, and functions as the campus' primary point of contact during the week. This role helps maintain a welcoming and professional environment for both members and guests. Responsibilities include answering phones, managing general email correspondence, greeting and assisting visitors, handling mail and deliveries, and providing administrative support to the Connection, Groups, and Missions Ministers.
PRIMARY JOB RESPONSIBILITIES may include but are not limited to the following:
Front Desk Receptionist Responsibilities:
  • Serve as the church receptionist by greeting visitors, answering the main telephone line, and responding to door traffic during office hours.
  • Respond to a wide range of inquiries from routine questions to benevolence-related calls by providing accurate information or directing individuals to the appropriate staff member.
  • Schedule and manage door access systems in coordination with weekly building use.
  • Accept deliveries and distribute mail daily.
  • Assign and maintain the Station Hill Minister-on-Call schedule on as weekly basis.
  • Manage staff office supplies and monitor, order, and maintain recurring monthly subscriptions.
Connection Ministry Support:
  • Track and process Connection-related data, including connection cards and first-time guest milestones.
  • Submit weekly worship attendance counts.
  • Enter facility setup requests in eSpace for Connection-related events.
  • Manage budget-related administrative tasks, including paying invoices and pulling monthly budget reports.
  • Submit communication requests and prepare handouts as needed.
  • Support hospitality operations by ordering coffee and supplies, tracking kitchen inventory, and assisting with event preparation.
  • Coordinate communication of special events or funerals with Guest Service Teams.
  • Maintain accurate records related to membership transfers and profile updates.
Groups & Care Ministry Support:
  • Ensure group information is accurate and consistently updated across all platforms, including Ministry Platform, the website, printed materials, eSpace, and door access systems.
  • Maintain up-to-date lists of members experiencing hospitalizations, prayer needs, deaths, births, and other significant life events.
  • Process weekly attendance for both on-campus and off-campus groups.
  • Assist with preparing and distributing regular email communication to group leaders.
  • Order curriculum and ministry resources as requested by ministerial staff.
Missions Ministry Support:
  • Assist with logistics for missions meetings and events, including room scheduling, ordering food, and purchasing supplies.
  • Submit communication and tech requests for mission journeys, trainings, and events.
  • Create calendar events and registration forms as needed.
  • Proofread missions communications.
  • Process administrative financial tasks, including invoices, reimbursements, and check requests.
  • Maintain accurate records related to missions participation, meetings, and events.
  • Prepare mission journey insurance packets and assist with preparation as needed.
  • Assist the ESL Coordinator with ensuring classroom reservations are aligned with scheduled meetings.
  • Provide limited administrative assistance as needed for ESL Coordinator and Senior Care Team.
OTHER RESPONSIBILITIES may include but are not limited to the following:
  • Provide vacation coverage for the Campus Administrative Assistant as needed.
  • Oversee campus Lost and Found, including identifying and contacting individuals when possible to coordinate pick up of items.
  • Maintain, secure, and reconcile church credit card, including collecting receipts and completing reconciliation.
  • Assist ministerial and administrative staff with special projects as needed as time allows.
  • Perform other duties as assigned by the supervisor.
COMPETENCIES AND TRAITS:
In addition to the specific responsibilities required for this role, Brentwood Baptist Church also seeks candidates that possess some general competencies and behavioral traits that enhance the effectiveness of our staff.
Individual Contribution
  • Manages details, tasks and projects efficiently without frequent reminders.
  • Maximizes time effectively by focusing on “must do” priorities when necessary.
  • Anticipates/avoids problems or formulates creative solutions.
  • Makes timely decisions that produce quality outcomes.
  • Adheres to commitments, schedules and deadlines.
Team Contribution
  • Demonstrates flexibility, adapts well to changing priorities or situations.
  • Self-directed and proactive, level of supervision required is appropriate.
  • Is willing to take on additional responsibilities, helps with a “can-do” attitude.
  • Collaborates well with others to accomplish group tasks.
  • Uses written and verbal communication in a way that accomplishes intended results.
Self-Development
  • Prioritizes and accomplishes self-development goals.
  • Demonstrates an ongoing commitment to obtaining the KASH necessary to be successful in this role.
  • Teachable spirit with a desire to learn and grow.
  • Maintains appropriate gap between the current job description and the employee's current abilities that allows for future growth.
QUALIFICATIONS:
  • Closely identifies with the mission, vision, values, theology, philosophy, and methodology of Brentwood Baptist.
  • Mature and growing in their faith by practicing spiritual disciplines such as Bible reading and prayer.
  • Works well collaboratively in a team environment.
  • Demonstrates strong written and verbal communication skills.
  • Detail-oriented with strong organizational and administrative skills.
  • Maintains a pleasant and professional phone manner.
  • Dependable, discreet, friendly, and professional in conduct and appearance.
  • Meets the Brentwood Baptist employee benchmark for computer competency.
EDUCATION & EXPERIENCE:
  • High school diploma required. Bachelor's degree from four-year college or university is preferred.
  • Experience in secretarial and administrative tasks.
  • Minimum of 2 years of experience working in the local church or Christian ministry context is preferred.
All campuses function under the governance of Brentwood Baptist Church. Each campus is an established entity operating as a whole and permanent part of Brentwood Baptist. Each maintains pre-determined alignment characteristics that uphold the Brentwood Baptist “DNA” while also containing some contextualized characteristics to allow it to best reach its target local community. Every staff member is an employee of Brentwood Baptist.

Job Location

Spring Hill, Tennessee, 37174, United States
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Job Location

This job is located in the Spring Hill, Tennessee, 37174, United States region.

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