Head Golf Professional at SRCOG LLC – Northbridge, Massachusetts

Job Summary

Shining Rock Golf Club is seeking a high-energy, dedicated Head Golf Professional to lead our golf operations. As the premier destination in the Blackstone Valley, our facility features the award-winning 18-hole championship course "The Rock" and the brand-new 9-hole short course, "The Acorn." The Head Professional is responsible for delivering an exceptional experience for all guests and passholders, overseeing the golf shop, managing a diverse tournament schedule, and driving revenue through innovative programming and instruction.

Key Responsibilities

• Golf Operations Management:
• Direct all daily golf activities, including tee time management, pace of play, and the golf car fleet.
• Oversee the practice facilities, including the new driving range with grass hitting stalls and target greens.
• Maintain a high profile with members and guests to ensure a welcoming and professional atmosphere.
• Tournament & Event Execution:
• Plan, promote, and execute a comprehensive calendar of club tournaments, corporate outings, and charitable events.
• Utilize digital scoring and GPS-enabled cart systems to enhance event experience.
• Retail & Financial Performance:
• Manage the pro shop, including inventory control, merchandising, and vendor relationships.
• Assist in developing and managing the annual golf operations budget and achieving revenue goals.
• Staff Leadership:
• Recruit, train, and supervise a professional team, including Assistant Professionals and outside service staff.
• Ensure all staff uphold the highest standards of customer service and safety.

Qualifications

• Certification: PGA Class A Member in good standing optional, not required.
• Experience: Minimum of 3 years of experience in golf operations, with previous Head Professional or lead Assistant experience preferred.
• Technical Skills: Proficiency in golf management software (e.g., GHIN, Golf Genius) and POS systems.
• Interpersonal Skills: Exceptional communication, leadership, and a "golfer-first" mindset.
• Eligibility: Must provide proof of eligibility to work in the United States.

Physical Requirements & Working Conditions

• Must be able to stand and walk for extended periods (up to 5 hours) and lift up to 50 pounds.
• Ability to work a flexible schedule, including weekends and holidays, in various weather conditions.