Program Specialist at Friendship Community – Lititz, Pennsylvania

TITLE: Program Specialist (Residential 6400 or Day-Program 2380)

DEFINITION AND BASIC FUNCTION: The Program Specialist (PS), under supervision of the Lead Program Specialist or Studio Manager, is responsible to assure that quality and documentation standards meet FC and State Regulations.

ACCOUNTABILITY: The Program Specialist is accountable to the Lead Program Specialist and the Associate Director of Operations or the Studio Manager and Studio Coordinator.

AUTHORITY: The PS has responsibility for the Individuals and authority over Team Members who assist with regulatory compliance. The PS has additional access rights to Care Tracker and additional platforms for tracking, as needed.

RESPONSIBILITY:

A. Demonstrate a respectful and positive attitude that promotes service excellence to Individuals, fellow Team Members (TMs), families and / or the general public.
B. Case load of 24 to 30 Individuals.
C. Provides effective communication with the entire support team
D. Fulfill the requirements of a Program Specialist as described in PA § 6400.44, or §2380.33.

PROGRAMMING:

A. Complete and distribute Individualized Assessments per State Regulations.
B. Participate in Annual ISP meetings and initiate other meetings as identified.
C. Oversee and maintain documentation methods for tracking ISP Outcomes.
D. Develop and distribute Individual's Quarterly Progress Notes in accordance with Friendship Community (FC) and State Regulations.
E. Complete, maintain and/or review daily progress notes based on current ISPs (Studio only).
F. Coordinate trainings of Direct Support Professionals and Residential Managers based on the ISP.
G. Assist with coverage of colleague's caseloads in their absence(s).
H. Update HRST as required (Residential only).
I. Facilitate the Bi-Annual Self-Assessment Process for homes on their caseloads (Residential only).

FUNDING AND BILLING (AS ASSIGNED WITHIN CASE LOAD):

A. Develop a working knowledge of the services and the funding sources for each Individual in the assigned programs.
B. Collaborate with the Lead Program Specialist or Studio Manager to identify and submit funding or increased supervision requests for Individuals with identified needs.
C. Review and approve Daily Service Notes for designated funding sources (Studio only unless specified for a Residential Individual).
D. Review and submit requests for billable hours for additional funding sources using the designated tools and resources, as assigned.

OTHER SERVICES:

A. Participate in committees and present trainings roles within FC as assigned.
B. Comply with Friendship Community's Privacy Policy and HIPAA regulations.
C. Participate in monthly Program Specialist Meetings and monthly 1:1 meeting.
D. Contribute to developing systems and resources for the Program Specialist Team.
E. Other duties as assigned (based on program needs and emergencies).