Inbound Specialist at Gifthealth Inc – Mesa, Arizona

About Us

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a best in class, seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.

Position Summary

As an Inbound Specialist at Gifthealth, you will be responsible for receiving, inspecting, and accurately documenting incoming shipments to ensure the integrity and availability of our pharmacy inventory and shipping materials. You will also be responsible for managing rotation and storage of inventory. You’ll coordinate with suppliers and internal teams to ensure that all incoming products meet quality and compliance standards and are scheduled appropriately to maintain an effective flow. You will be responsible for maintaining cleanliness and organization in the receiving and inventory storage areas. You will need to make sure that safety is a top priority for all in the receiving and inventory storage areas as well. This role is vital to maintaining operational efficiency and ensuring the seamless flow of inventory into our warehouse.

Key Responsibilities

• Receive and inspect incoming shipments of products, materials, and supplies
• Verify shipments against packing lists and purchase orders, documenting any discrepancies or damages
• Accurately log and label all inbound items in our inventory system (WMS)
• Coordinate appointments and unloading of deliveries as well as organize stock in designated storage areas
• Maintain up-to-date records of inbound shipments and communicate with procurement and inventory teams to resolve issues
• Ensure compliance with all pharmacy, quality, and safety standards in handling inbound product
• Assist in inventory audits to ensure accuracy and rotation
• Communicate delays or supply chain disruptions to warehouse leadership
• Manage returns and exchanges with vendors, ensuring proper documentation and handling
• Support general warehouse upkeep, cleanliness, and safety standards

Qualifications

• Education: High school diploma or equivalent required
• Licensure/Certification: Forklift certification preferred or willingness to obtain
• Experience: Minimum of 1 year of experience in shipping, receiving, or warehouse logistics (pharmaceutical or healthcare industry experience a plus).

Skills:

• Basic computer proficiency (Microsoft Office Suite, Data Entry Systems)
• Proven reliability, punctuality, and commitment to maintain operational efficiency.
• Strong time management, multitasking, and organizational abilities
• Excellent communication skills to coordinate with cross functional teams.

Desired Attributes

• Attention to Detail: Strong attention to detail and ability to accurately document and reconcile shipments
• Familiarity with inventory systems or warehouse management systems (WMS) preferred
• Organization: Maintains structured, efficient systems for tracking inbound shipments and inventory.
• Communication: Clearly communicates issues and updates to internal teams and external vendors.
• Collaboration: Works effectively with cross-functional teams in a fast-paced environment.
• Accountability: Takes ownership of assigned tasks and follows through with minimal supervision.
• Safety Awareness: Demonstrates understanding and enforcement of warehouse safety standards.
• Problem Solving: Quickly identifies issues in shipments or inventory and proposes effective solutions.
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment

Work Environment

• Location: On Site
• Schedule: 40 hours per week, with occasional additional hours during peak periods or operational escalations.
• Regular meetings with teams, departments, or leadership to ensure alignment.

Key Essential Functions

• Must be able to stand, bend and walk for at least 8 hours at a time while working
• Ability to lift, carry, and move products up to 50 lbs
• Must perform repetitive motions for an entire shift: bending, reaching, lifting, scanning.
• Must be able to work onsite for all shifts.
• Comfortable operating warehouse equipment (pallet jacks, hand trucks, forklifts, cardboard bailer, etc.)
• Capable of working in a warehouse environment with varying temperatures and noise levels
• Must follow verbal and written instructions in English
• Basic computer proficiency for data entry and training

Employment Classification

Status: Full-time

FLSA: Non-Exempt

Equal Employment Opportunity (EEO) Statement

Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.