Gift Processing Associate at Presbyterian Church USA – Louisville, Kentucky

Position Purpose: Process gifts allocated to the Unified Agency; provide administrative support and other funds development related duties.

Roles and Responsibilities:

• Gift processing duties:
  1. Process all web-generated gifts on a daily basis.
  2. Process manual credit card payments for donations and/or special event registrations on a daily basis.
  3. Process gifts from receiving sites, including payments received through:
     • PNC Lockbox 643751
     • Payer Express
     • Wire Batches
     • Transfer Batches
  4. Backup for processing Lockbox 00 gifts when batches are extremely heavy or staff is out of the office.
  5. Backup person for creating all transfer batches.
  6. Backup person for monthly payroll batches.
• Acknowledgements and Donor Relations Efforts:
  1. Administrative tasks including mail merge projects and other duties related to congregational and mid-council acknowledgements. Duties will be on a daily, weekly, and monthly basis.
  2. Work closely with Team Leader for Gift Processing, act as back-up for processing gift acknowledgment letters to all individuals.
  3. Work closely with Team Leader for Gift Processing to process year-end acknowledgements and receipts for recurring, payroll, and consolidated donors.
• Administrative duties:
  1. Communicate via telephone and email with colleagues, congregations, mid councils, and donors regarding donor remittances, refunds, and errors.
  2. Enter news articles and other publications onto the media tab on the appropriate constituent records in the Raisers Edge database.
  3. Update/maintenance of constituent records with detailed accuracy in the Raisers Edge database system.
  4. Distribute constituent/gift information to various program areas with daily, weekly, or monthly processes.
  5. Act as backup staff for other departmental duties, including, but not limited to, download of lockbox deposits, gift processing, data entry, etc.
  6. Provide customer service to individuals, congregations, and mid councils requesting giving information as directed.
  7. Other duties as assigned.

Helpful skills:

• Familiarity with Microsoft 365 Suite
• Good customer service skills
• Detail-oriented
• Ability to work on multiple projects at the same time

Behavioral competencies:

• Collaborative- works together with a team to foster an inclusive community, invites input, shares and seeks the best way to accomplish common goals
• Accountable- self-starter who takes responsibility for one’s actions and work performance, performs with integrity, transparency, and honesty
• Responsive- responds in a timely manner to the voices and needs of the Presbyterian Church (U.S.A.), good communication skills with colleagues, donors, and church partners.

Physical requirements:

• This is largely a sedentary position that may require occasional filing and lifting to 15 pounds. Requires the ability to see, hear, speak, type, write, walk, stand, bend and lift.
• Sensory and physical requirements include the ability to communicate verbally in person and through technology.
• Able to read and understand written materials.
• Ability to communicate in a manner suitable to a church office environment.
• This is a full-time position working a minimum of 3 days per week in the Presbyterian Center in Louisville, KY

Additional Information/Benefits:

We believe a balanced life, with time for work, leisure, and spiritual nurture, makes us healthier and more productive colleagues.

PC(USA) offers a competitive benefits package for eligible employees including

Defined Pension Plan

Medical

Dental

Vision

Basic Life Insurance

Short-Term and Long-Term Disability

Employee Assistance Program (EAP)

Flexible Spending accounts

403(b) Retirement Savings Plan

Vacation Days

Sick Days

Paid Holidays.

A Corp Commitment:

Our faith in God inspires our commitment to the values of diversity, equity, inclusion, and belonging and is grounded in scripture, the Constitution of the Presbyterian Church (U.S.A.), and actions of the General Assembly of the Presbyterian Church (U.S.A.).

Presbyterian Church (U.S.A.) is committed to being an Equal Employment Opportunity Employer as defined by the U.S. government, including gender identity and sexual orientation.

Candidates from Presbyterian communities in the global south and other historic Presbyterian Communities of Color, preferably with theological training and fluency in languages other than English, are encouraged to apply.