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Attractions Manager in Surprise, Arizona at FatCats

NewSalary: $50000 - $54000Job Function: Executive/Management
FatCats
Surprise, Arizona, 85388, United States
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Job Description

Description:
  • Oversee the Guest Experience & Operations side of our Attractions areas:
  • Bowling Operations
  • Arcade Operations
  • Glow Golf Operations
  • Cinema/Projection Operations
  • Assisting in running the floor to elevate the guest experience, maintaining guest satisfaction, speed of service and cleanliness of the main lobby, bathrooms, and theaters.
  • Train and develop Team Members in all attraction’s areas.
  • Partner with the Training & Guest Service Manager and Assistant General Manager to develop growth plans for team members.
  • Assist with the orders/inventory, replenishment, and functionality of our redemption stockrooms and redemption arcade floor rooms.
  • Participate in company's leadership programs and weekly calls.
  • Ensure all arcade games and projectors are regularly being serviced, maintained, and cleaned.
  • Troubleshoot and diagnose issues with arcade games and projectors, compile necessary part orders for Attractions Manager, and complete mechanical, electrical, hardware, and software repairs.
  • Provide IT support for POS software, VOIP phones, and merchant processing hardware.
  • Maintain all hardware elements of theater projectors, audio, and video systems of the center.
Requirements:
  • 1-2 years leadership experience.
  • Personable but professional demeanor.
  • Strong organizational and time management skills with excellent attention to detail.
  • Ability to work well in a fast-paced environment and to problem solve effectively.
  • Proven ability in leadership, communication, and negotiating skills.
  • Take initiative as a self-starter known to work with integrity while also being a strong team player.
  • Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset.
  • High EQ with self-awareness, ability to collaborate with others, listen attentively, empathize with others, defuse conflict, show adaptability, and demonstrate good judgment.
  • Computer literate with ability to pick up new software programs and applications easily.
  • High School Diploma or GED (required).
  • Able to lift 35 pounds

Job Location

Surprise, Arizona, 85388, United States

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