Lead Water Mitigation Technician in London, Ohio at HighGround

Lead Water Mitigation Technician

Allphase Restoration – Columbus, OH

About Us

Allphase Restoration is a fast-growing restoration company serving homeowners and property stakeholders with urgent, high-quality mitigation and recovery services. Our team is built on professionalism, safety, clear communication, and doing the right thing for customers in stressful situations. We take pride in strong documentation, consistent processes, and delivering excellent results—every job, every time.

Position Summary

Allphase Restoration is seeking a hands-on, customer-focused Lead Water Mitigation Technician to lead emergency water damage projects from job setup through completion. In this role, you will supervise technicians in the field, ensure work is completed safely and according to SOPs, and maintain high standards for documentation, quality control, and customer satisfaction.

What You’ll Do

Field Leadership & Job Execution

Lead and manage a team of technicians on mitigation projectsOversee job sites from setup through completionSet up and monitor drying equipment (fans, dehumidifiers)Perform and direct demolition of water- and fire-damaged materialsPack out and handle customer belongings when needed

Documentation, Compliance & Quality Control

Track drying progress using moisture metersComplete job notes, photos, and documentation in DASH dailyEnsure accurate files to support billing and reduce return trips

Customer Communication

Provide professional, high-quality customer serviceCommunicate additional scope needs to the sales teamRepresent the company professionally in customers’ homes

Safety & Standards

Drive company vehicles safely to and from job sitesEnforce SOPs, safety protocols, and proper PPE useMaintain clean, organized job sites, vehicles, and equipment

Qualifications

High school diploma or equivalent required.2 - 3 years of experience in construction, plumbing, water mitigation, and/or carpentry.Proven experience in a lead, crew chief, or supervisory role within the restoration industry.IICRC WRT certification (or water/mold-related certification) preferred. Valid driver’s license.Ability to work weekends, overtime, and holidays, and participate in on-call rotation.Strong attention to detail and a mindset of continuous improvement and team support.

Physical Requirements

Ability to lift 50+ lbs regularly.Frequent bending, twisting, kneeling, and working in tight spaces (including crawl spaces).Ability to climb ladders and work at varying heights when needed.Comfortable working in environments requiring PPE (respirators, hard hats, protective gear).

What We Offer

Competitive pay based on experienceOpportunities for advancement and leadership growthSupportive team culture and consistent trainingCompany-supported training and assistance in obtaining industry certifications (IICRC, etc.)Full-time position with stable, year-round work

Benefits

Company-paid Health Insurance for the EmployeeVision and Dental insurance Company-paid Short- and Long-Term DisabilityCompany-paid Life Insurance401(k) with company matching Ancillary Benefits (Hospital, Critical Illness, Accident)Paid time off and Holidays