Administrative Assistant at Alloy Wheel Repair Specialists – O'Fallon, Missouri

Alloy Wheel Repair Specialists

Alloy Wheel Repair Specialists is seeking a reliable and detail-oriented Administrative Assistant to support our daily office operations, accounting processes, customer service, and field coordination. This role is ideal for someone who thrives in a fast-paced environment, enjoys multitasking, and takes pride in staying organized and responsive.

• Process daily cash receipts, checks, and credit card transactions
  
• Submit verified vendor invoices to Accounts Payable
  
• Review and approve invoices ensuring required documentation is complete
  
• Ensure invoices do not remain in “New” status longer than 3 business days
  
• Communicate with drivers and technicians to obtain accurate invoicing
  
• Assist with COD and past-due collections
  
• Support month-end close by meeting daily and end-of-month deadlines
  
• Work with managers to resolve missed punches in Paylocity
  
• Answer multi-line phones and respond to customer inquiries
  
• Communicate with customers via phone and text (Google Voice)
  
• Respond to retail quotes and inquiries within 30 minutes
  
• Call customers regarding wheels on hold, non-repairable wheels, and completed repairs
  
• Track retail wheels in production
  
• Assist with dispatching and front-office coverage as needed
  
• Maintain customer records and assist with reputation and social media monitoring
  
• Support inventory tracking and place weekly material orders
  
• Assist management with additional administrative tasks as assigned

• Prior administrative or office support experience required
  
• Accounting, invoicing, or accounts payable experience preferred
  
• Strong attention to detail and organizational skills
  
• Ability to manage multiple priorities and meet deadlines
  
• Excellent written and verbal communication skills
  
• Comfortable using multiple software systems
  
• Customer-service focused with a professional demeanor
  
• Ability to work independently and as part of a team
  

• Google Workspace (Chrome required)
  
• Microsoft Office (Word, Excel, Outlook, Teams)
  
• Paylocity
  
• GeoTab
  
• Google Voice
  
• NetSuite
  
• Streak (Chrome extension)
  
• Clover, Yelp, Facebook, and other operational platforms
  

• Stable, growing company
  
• Collaborative team environment
  
• Opportunity to work across operations, accounting, and customer service
  
• Hands-on role with meaningful impact