Administrative Assistant at The Hatch Group, Inc. – Plainville, Massachusetts

At The Hatch Group we’re a family-owned and operated company rooted in the construction industry, proudly building more than just projects — we’re building lasting relationships. With nearly 100 team members across our operations (depending on the season), we bring a culture of inclusion, empowerment, and community to everything we do.

Our team thrives in a group centered environment, where collaboration and hard work go hand in hand. Recently expanding our footprint with a new Florida office, we now serve clients throughout the eastern United States, continuing to grow while keeping our family values at the core of our success.

If you’re looking to join a company that values people as much as performance — where you can laugh, grow, and make a real impact — you’ll feel right at home here. This is a newly created position with lots of growth opportunities.

What you’ll do:

• Acting as a main contact for all incoming phone calls to the company, screen them and direct them appropriately
• Manage meeting calendar for in-office guests
• Process material orders via Quickbooks via walk-in, phone call, or email inquiry
• Assisting contractors and wholesale customers with coordinating pick ups and delivery orders
• Assist in scheduling as needed
• Manage general office upkeep and tidiness including restocking office supplies
• Handle customer inquiries in an efficient, timely and customer-focused manner
• Provide customer feedback and updates on project status
• General backup for various departments
• Assist colleagues across departments with various needs
• Perform other related duties as assigned

Schedule:

Must be available to work in the office in Plainville full-time. This position is not a candidate for hybrid or remote work. The schedule is Monday - Friday 7:30am - 4pm, or 8:30am - 5pm on a rotating schedule. Alternating Saturdays required from 7:30am-2pm in April and May only. (Occasionally into June depending on weather)

You’ll be a great fit if you have:

• Proficient in using phone systems and handling multiple phone lines
• Excellent communication and high level organizational skills
• High level computer skills
• Attention to detail
• Ability to maintain professionalism with a positive attitude
• Enthusiastic team player
• Self starter with strong work ethic
• Strong organizational skills
• Bilingual is plus (Spanish, Portuguese)

Compensation & Benefits:

• Competitive salary based on experience, $19-$25/hour based on experience

U.S. Equal Opportunity Employment Information:
Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

Benefits: We're thrilled to offer our full-time employees with a healthy benefits package including Health, Life, and Dental Insurances. Additionally, we match in 401k contributions up to 4%.

Please note that Hatch is a drug free work environment and all employees are subject to pre-employment and random drug screenings throughout their employment.