Executive Support Associate at TeleMed2U INC – Austin, Texas

About TeleMed2U

At TeleMed2U, we believe that time is the most valuable resource in healthcare— whether it is time to diagnosis, time to treatment, or time to better health. That is why, since our founding in 2011, we have been dedicated to increasing access to care across 20 medical and behavioral health specialties nationwide. By breaking down traditional barriers to specialty care, TeleMed2U has become a leading technology-enabled healthcare services company, delivering high-quality, convenient, and easy-to-access virtual healthcare solutions. Our integrated approach to chronic disease management empowers both patients and providers, improving health outcomes through seamless care coordination. With a focus on patient-centered innovation, provider collaboration, and data-driven care delivery, TeleMed2U is redefining specialty care—making it faster, simpler, and more accessible for all.

About the role

The Executive Support Associate provides high-level administrative support to the Chief Executive Officer (CEO) and the broader leadership team at TeleMed2U. This role is responsible for managing complex schedules, coordinating executive communications and meetings, supporting key projects, and ensuring the executive team can operate efficiently and effectively.

While the Executive Support Associate is the primary support to the CEO, the position is also a shared resource for the broader leadership team—serving as a central point of coordination for executive calendaring, meeting logistics, document preparation, and general administrative needs. The ideal candidate is organized, proactive, discreet, and comfortable working in a fast-paced and high-growth environment.

What you'll do

• Executive Support to CEO & Leadership Team

· Provide comprehensive administrative support to the CEO, including calendar management, meeting coordination, travel arrangements, and expense reporting.

· Support the broader leadership team (e.g., C-Suite, Vice Presidents, and key Directors) with scheduling, meeting logistics, document preparation, and other administrative needs as requested.

· Act as a central coordination hub to align executive calendars, prioritize requests, and reduce scheduling conflicts across the leadership team.

· Anticipate executive needs, proactively identify potential issues, and propose solutions to keep priorities on track.

Calendar, Meeting & Communication Management

· Manage complex, dynamic calendars for the CEO and leadership team, prioritizing meetings based on strategic importance and time sensitivity.

· Schedule and coordinate internal and external meetings, including recurring check-ins, leadership huddles, client meetings, Board-related calls, and cross-functional sessions.

· Prepare and distribute meeting agendas, materials, and pre-reads; ensure participants have the information needed for effective discussions.

· Take meeting notes as requested, capture action items, and follow up to ensure completion and accountability.

· Draft, edit, and proofread executive correspondence, presentations, and other documents with a high degree of professionalism and accuracy.

Executive Projects & Operational Support

· Support special projects for the CEO and leadership team, including preparation of presentations, reports, and summaries.

· Assist with planning, coordination, and booking of leadership offsites, town hall meetings, and other key company events (virtual and/or in-person).

· Help track key deadlines and deliverables related to strategic initiatives, ensuring reminders and follow-ups are handled promptly.

· Maintain organized digital filing systems and shared resources for executive documents, presentations, and reference materials.

Stakeholder & Relationship Management

· Serve as a professional and courteous point of contact for internal and external stakeholders seeking time or information from the CEO and leadership team.

· Use discretion and judgment to prioritize and route inquiries, ensuring appropriate access while protecting executive time and focus.

· Build positive working relationships across departments to facilitate communication and coordination on behalf of the leadership team.

Qualifications

Required

Education & Experience

· High school diploma or GED required; associate’s or bachelor’s degree required or equivalent combination of education and experience.

· 3+ years of experience supporting leadership in an administrative role.

· Experience supporting multiple leaders or a leadership team concurrently.

· Prior experience in a fast-paced, growing organization; healthcare or telehealth experience is a plus.

Skills & Competencies

· Exceptional organizational and time management skills, with the ability to manage multiple priorities, deadlines, and stakeholders.

· Strong written and verbal communication skills, including proofreading and document preparation.

· High level of discretion and integrity when handling confidential and sensitive information.

· Proficiency with Microsoft Office or Google Workspace (e.g., Outlook/Gmail, Word/Docs, Excel/Sheets, PowerPoint/Slides) and virtual meeting platforms (e.g., Zoom, Teams).

· Strong attention to detail and accuracy in all work products.

· Proven ability to work independently with minimal supervision and to exercise sound judgment in a remote environment.

· Professional, courteous, and adaptable, with strong interpersonal skills and a service-oriented mindset.

Preferred

Experience supporting a CEO, founder, or C-suite executives.

· Experience coordinating Board-related communications or materials.

· Experience in a multi-state and fully remote organization.