Operational Support Specialist at AlarMax Distributors – Pittsburgh, Pennsylvania

Department: Operations / Fulfillment
Reports To: Fulfillment Center Manager
Location: Fulfillment Center
FLSA Status: Hourly

Position Summary

The Operational Support Specialist is responsible for accurately entering and maintaining customer orders within the Epicor Prophet 21 (P21) ERP system. This role ensures order integrity, supports operational workflows, and assists with returns processing (RMA). The position serves as a critical link between sales, customer service, and fulfillment operations by ensuring timely, accurate, and efficient order flow responsible for supporting daily fulfillment center operations to ensure accurate, timely, and efficient order processing.

Key Responsibilities

Fulfillment Operations

Required Qualifications

Preferred Qualifications

Key Competencies