Human Resources Manager at Harbor House Ministries – Jenison, Michigan

Harbor House Ministries offers high-quality individualized care in a family-style setting for adults with profound developmental and physical disabilities. We believe every life has value and everyone can engage in meaningful connections with peers and community. Every individual has the opportunity to determine what each day looks like thanks to the specialized care our team is able to provide. Join us in fulfilling abundant life!

40+ hours per week, including after-hours elevation of staffing issues and emergency support

Requirements:
-You must be at least 18 years old and have a high school diploma or equivalent
-You must pass a fit-to-work physical, drug screen, background check, and fingerprinting

Benefits offered based on status and eligibility requirements:
-401(k) with employer match
-Health insurance
-Dental insurance
-Vision insurance
-Life insurance
-Pet insurance
-Short term disability
-Flexible spending account
-Paid time off (PTO)

Job Description
Position Title: Human Resources Manager
Reports To: Executive Director
Status: Full-Time (Exempt)
Location: Jenison, MI

Position Summary
The Human Resources (HR) Manager serves as a strategic link between Harbor House leadership and its employees. This role oversees all aspects of human resources, including employment law compliance, benefits administration, employee relations, and organizational culture. The HR Manager provides expert guidance on policy, supports the Executive Director on special projects, and ensures that the administrative functions of the ministry align with our mission and passion for helping others.

Qualifications
• Education: Bachelor’s degree in HR, Business, or related field required. HR Certification is preferred if the degree is not directly related to HR.
• Experience: 3–5 years of HR experience; leadership experience highly preferred.
• Technical Proficiency: Advanced skills in Microsoft Office (Word, Excel, Outlook). Experience with Employee Navigator, Paychex, or similar HRIS/Benefits platforms is a plus.
• Skills: Exceptional interpersonal and conflict-resolution skills; high level of discretion and confidentiality; and strong attention to detail.
• Requirements: Must possess a valid driver’s license and proof of insurance. Ability to work 40+ hours per week, including after-hours elevation of staffing issues and emergency support.

Essential Job Functions
1. Compliance & Advocacy
• Serve as the organization’s Compliance Officer, ensuring all organizational practices meet state and federal labor laws and licensing requirements.
o Develop appropriate policies, training, and programs for effective management of team members (i.e., engagement, unconscious bias, diversity equity & inclusion, sexual & other unlawful harassment, team member complaints, career development, etc.).
• Conduct internal investigations and resolve employee conflicts with professionalism and impartiality.
• Collect and maintain HR data for all required reporting (i.e. EEO-1, I-9, UIA, OSHA, etc.).
• Track workforce demographics by race, ethnicity, gender, and job category, etc. to ensure equitable hiring practices.

2. Talent Acquisition & Lifecycle Management
• Manage the full recruitment cycle: drafting job descriptions, posting to external forums/colleges, and conducting interviews.
• Coordinate hand-off to the Training & Workforce Development Manager once a candidate is hired.
• Manage the termination process and conduct exit interviews to identify areas for organizational improvement.

3. Benefits & Personnel Administration
• Administer compensation, benefits, team member engagement, compliance, health and safety programs.
• Administer the Human Resource Information System (HRIS)to effectively manage benefit eligibility, enrollment intervals, and status changes.
• Collaborate with the Finance Manager to audit payroll reports for status changes and budget accuracy.
• Oversee the maintenance of meticulous personnel records in compliance with HIPAA and privacy standards.

4. Leadership & Operations
• Directly supervise the Scheduling Department and provide shared supervision for the Office Manager.
• Establish strategy, policies, procedures and practices for effective human resource management in alignment with the goals, mission, vision, core values, and strategic priorities of the organization.
• Oversee residential staffing levels to ensure coverage meets licensing guidelines.[CB1.1]
• Facilitate performance management by overseeing 90-day and annual evaluations, providing coaching and disciplinary guidance to supervisors.

5. Culture & Engagement
• Protect and build positive culture centered on corporate mission, vision, and core values.
• Staff Appreciation: In partnership with the Director of Engagement, co-design and execute initiatives to boost morale and recognize staff contributions.
• Wellness: Coordinate with the Employee Assistance Programs and Chaplaincy services to support staff well-being and offer resources for personal or professional counseling.
• Staff Meetings: Support the Executive Director in the development of meeting topics, content, and presentations.

6. Professional Development & Networking
• Active participation in a minimum of one Professional HR Membership (i.e., Society of Human Resource Management - SHRM) and local Chambers of Commerce.
• Stay current on HR trends and employment law through continuing education, seminars, conferences, and networking.

Physical Requirements
• Communication: Must be able to communicate effectively via phone, text, email, and face-to-face.
• Manual Dexterity: Proficient fine motor skills for computer use and office equipment operation.
• Physical Strength: Ability to lift 50 lbs. occasionally.
• Cognitive: Ability to reason and solve complex problems under pressure.

Although every attempt has been made to make this job function list as complete as possible, there may be other tasks not described above that may become necessary for the Human Resources Manager.
Rev 2/2025 2/2026