Receptionist at Bayway Auto Group – Pasadena, Texas

Bayway Auto Group is an award-winning and growing auto group in the Houston and surrounding area that holds a reputation of excellence and prides itself on its commitment to customer satisfaction!

We truly value our team members, as they hold the most important job there is, ensuring that our customers have a wonderful car buying experience. We offer competitive pay & benefits and enjoy rewarding and recognizing them for outstanding effort and results. We are currently searching for a Receptionist in our Service Department who has a high level of integrity, is hardworking and motivated to join our team.

Position Summary

Position: Receptionist

Classification : Full Time; Non -Exempt

Reports To: Service Manager

Work Location: In person; 4000 Pasadena Fwy, Pasadena, TX 77503

Essential Duties include but are not limited to:

• Greets showroom customers and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting for and introduces the customer to a salesperson.
• Answers incoming phone calls. Directs the caller to the appropriate department or individual or takes a thorough message.
• Communicates with callers and visitors in a professional, friendly and efficient manner.
• Obtains basic demographic information about each customer system, using a log sheet or other method established by the dealership.
• Enters data into prospect tracking system and runs prospect reports for managers weekly.
• Communicates messages to the appropriate parties in a timely manner.
• Types memos, correspondence, reports and other documents.
• Assists service customers during the morning and evening service rush whenever possible.
• Assists with clerical duties as requested.
• Maintains a professional appearance.
• In sone sectors, processing customer service orders, billing inquiries, and informing clients about new services.
• Other tasks as assigned.

Knowledge, Skills & Abilities:

• Excellent customer service and communication skills.
• Professional appearance and work ethic.
• Able to work individually as well as part of a team.
• Good communication skills both verbal and written.
• Superior customer service skills
• Microsoft Office Experience
• All applicants must pass pre-employment testing to include background checks, MVR, and drug testing in order to qualify for employment.
• Bilingual (English/Spanish) a plus but not required.

Relevant Work Experience & Other Requirements:

• Must be 18 years of age
• All applicants must pass pre-employment screening which includes Background Check, Drug Test, and MVR
• Must have clean driving record, and be licensed for a minimum of 3 years to be insurable
• Must be able to work Saturdays and have reliable transportation to work

Compensation & Benefits:

• Competitive Pay
• Company Paid Life Insurance
• Discounts, perks, and incentives
• Paid Training
• Opportunity for Growth & Development
• Paid Time Off
• 401K retirement plan & annual employer match
• Health, Vision, and Dental Benefits
• Health Savings account
• Company Paid Life Insurance
• Safe & Team Oriented Work Environment

Bayway Auto Group is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, sex, age, national origin, or disability. We commit to providing reasonable accommodations to qualified individuals with disabilities, as required by the Americans with Disabilities Act (ADA).