Pre-Sales Engineer at Ubiquiti Inc. – Chicago, Illinois

About
Ubiquiti is a technology company driven by innovation, simplicity, and performance. We build globally adopted platforms across networking, physical security, and beyond—challenging traditional enterprise models with a fundamentally different approach.

At Ubiquiti, pre-sales engineering is not a support function—it’s a strategic lever. You’ll work at the intersection of customers, partners, and product, helping define how modern IT infrastructure is designed, deployed, and scaled.

You’ll work across Ubiquiti’s expanding ecosystem—including routing, switching, security, SD-WAN, cameras, and access control—partnering with enterprise customers, MSPs, and internal teams to design architectures and influence product direction.

This is not a traditional, script-driven sales engineering role. You’ll be expected to operate with autonomy, challenge assumptions, and contribute to how UniFi evolves—not just how it’s sold.

• Own problem discovery and design scalable solutions across networking and physical security, even when requirements are unclear
• Create presentations, demos, and training content that translate complex systems into clear, compelling narratives
• Translate customer and partner needs into structured, actionable feedback that informs product direction
• Scale the Partner Program by onboarding new MSPs/SIs and growing existing partners through repeatable, high-quality deployments
• Support both inbound opportunities and proactive outbound engagement with high-potential customers and partners
• Build and maintain lab environments to test, validate, and refine real-world solutions

• Embraces AI and LLMs to scale learning, problem-solving, and creative output efficiently
• Strong technical background required, with a solid foundation in networking concepts preferred
• Clear communicator who can translate complex technical concepts for both technical and executive audiences
• Strategic and systems-oriented thinker who can connect individual problems to broader patterns and solutions
• Comfortable operating in fast-paced, ambiguous environments while engaging with a high volume of customers and partners

• Latest Ubiquiti gear to build and maintain a home lab
• Fully paid, high-coverage medical, dental, and vision insurance
• Opportunity to directly influence products used by millions worldwide
• Flexible, hybrid work environment