Housekeeper II at Dekalb Area Retirement Center – DEKALB, Illinois

Job Summary:

The Housekeeper II is responsible for providing a clean, safe, and sanitary environment for residents, staff, and visitors. Under the direction of the Director of Housekeeping, the Housekeeper II performs cleaning services in resident rooms and general building areas in a manner that supports resident comfort, dignity, and overall well-being. This role promotes positive customer relations, demonstrates accountability for equipment and supplies, and serves as a supportive team member and resource within the department.

The Housekeeper II provides floorcare throughout the building. Experience in housekeeping and/or floorcare is preferred, but we are willing to train!

Essential Duties and Responsibilities:

• Provides housekeeping services in resident rooms, vacant rooms, and general building areas under the direction of the Director of Housekeeping, ensuring a clean, safe, and welcoming environment.
• Clean floors to include sweeping, dusting, damp/wet mopping, disinfecting, stripping, waxing, buffing, etc.
• Performs routine and deep cleaning duties including trash removal, bathroom sanitation, floor and carpet care, surface cleaning, window/mirror cleaning, and terminal cleaning of rooms.
• Uses approved cleaning products and equipment safely and correctly; maintains accountability for assigned equipment and supplies.
• Maintains cleanliness of hallways, stairs, elevators, and common areas as assigned.
• Follows verbal and written work assignments and completes daily tasks within established schedules.
• Provides services in a manner that protects resident privacy, dignity, confidentiality, personal choice, and autonomy.
• Responds promptly and courteously to resident requests; communicates positively with residents, families, visitors, and coworkers.
• Observes and reports changes in resident condition, safety hazards, maintenance issues, and resident incidents to appropriate staff.
• Follows all organizational and departmental safety, infection control, sanitation, and hand hygiene policies and procedures.
• Participates in required training, staff meetings, and staff development programs.
• Serves as a team player and departmental resource by assisting coworkers and supporting department operations.
• Maintains professional appearance, hygiene, and conduct in accordance with organizational policies.
• Responds appropriately during emergency situations and assists as directed by supervisory staff.

Qualifications

• High school diploma or equivalent preferred.
• Previous housekeeping experience in a healthcare, long-term care, or hospitality setting preferred.
• Floorcare experience preferred.
• Ability to work independently and as part of a team.
• Knowledge of cleaning procedures, safety practices, and sanitation standards.
• Ability to communicate effectively and provide courteous customer service.

Physical Requirements

• Ability to stand, walk, bend, lift, and perform repetitive tasks throughout the shift.
• Ability to lift and move housekeeping equipment and supplies as required.

Shift requirements:

• Evening hours 3:00 pm - 11:30 pm including weekends as needed